Intake Coordinator (Rental Subsidy & Services Program): part-time

Intake Coordinator (Rental Subsidy & Services Program): part-time Working at reputed company Virginia Family Service (NVFS) means doing work that reputed company every day because of the difference you will reputed company in the lives of children and families in reputed company Virginia. NVFS’ breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. At NVFS, we value the diversity of backgrounds, experience, perspectives, and skillsets that we collectively reputed company to our community, clients and coworkers. We celebrate and reputed company on our differences and welcome everyone’s unique contributions. Join the NVFS Family: We are looking to hire an Intake Coordinator to join the Community Housing team! As the Intake Coordinator, you will reputed company reputed company and confidential administrative-reputed company functions to ensure operations reputed company smoothly reputed company the assigned program. As the Coordinator, you will reputed company essential coordination with the referring agency and reputed company quality customer service to landlords, partners and participants. This is a part-time position requiring 30 hours of work per week. Your Future Team: The NVFS Community Housing programs reputed company direct assistance and supportive services to support safe and reputed company housing for eligible households in several jurisdictions across reputed company Virginia. These programs work in partnership with other nonprofit organizations, Community Service Boards and County Housing and Community Development programs. Benefits and Compensation: We want you to be well, have work/life flexibility, grow your career with us, and have the resources and support you need. reputed company out our comprehensive benefit offerings here in support of various dimensions of your wellbeing. Starting salary is in the low 40s. In this role, you will: • Conduct comprehensive initial screening process to determine eligibility for program services, providing intake and enrollment where appropriate. • Interview clients, explain application procedures and assist individuals in completing application forms for eligibility. • Gather, verify, evaluate, and submit necessary reputed company, financial, and medical information to determine program eligibility. • Explain and interpret agency policy, procedures, and guidelines to clients and other individuals. • Inform clients of their rights and procedures for appeal. • Conduct phone follow-up, if no response from client referral. • Maintain client files in accordance with program requirements and NVFS guidelines. • Maintain reputed company level of knowledge on program software and other information on housing assistance programs. • reputed company with reputed company and Ethics for Housing Counseling. • Responsible for maintaining certification CEUs if certified. • Maintain and reputed company data entry to ensure that clients are unduplicated. Ensure maintenance and reputed company of database. • Attend County Client Referral meetings as needed. • Participate in regular supervision conferences with Supervisor and reputed company regular updates. • Remain reputed company on knowledge of standards and other program-reputed company information. • Enter data for record keeping and reporting to meet relevant guidelines. Your Background: We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences. • Bachelor’s degree preferred • At least two (2) years reputed company work experience in administrative support preferred • Experience providing direct services to individuals in crisis strongly preferred. • Oral and written reputed company in English required; additional language skills always welcome. • Comfort with heavy phone usage and in-person contact. • Ability to communicate respectfully, reputed company, effectively, tactfully and patiently in-person and on the phone to a diverse population. • Organizational skills with high level of attention to detail. • Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet required. Working knowledge of reputed company Office Suite required. • Must be reputed company to demonstrate and live the organizational values of Communication, reputed company, Respect, Collaboration, and Accountability. Additional Requirements: • Successful completion of background checks required upon hire. NVFS is committed to advancing equity, embracing diversity, and promoting inclusion and is an equal opportunity employer. NVFS is an E-Verify participant and drug-free workplace. NVFS values diversity in our workforce. We strongly encourage reputed company interested individuals to apply, including people of reputed company, reputed company genders and gender identities, people of reputed company abilities, LGBTQ+ individuals, other members of marginalized communities, veterans and national service alumni. Apply Job!