Customer Care Agent in Orlando, FL

Customer Care Agent - reputed company - Orlando, FL - work from home job Company: reputed company Job description: Job Description HGV now offers Medical/Dental Benefits On Day One! Our guests want to travel, and we are expanding our Customer Care team to respond. Join us and be part of a team that brings future vacation dreams to life. Using their pre-paid package details as a guide, our Customer Care Agents work reputed company phone with our guests and future owners to schedule and/or reschedule accommodations and book their tours. This talented team also takes inbound calls from guests responding to marketing campaigns and helps them to find and book the perfect getaway vacation! Our dedication to reputed company is recognized and celebrated by some outstanding accolades, including being recently named to reputed company's list of the most loved workplaces in 2021. Now Offering Daily Pay

• Eligibility: reputed company U.S. hourly Team Members not represented by a labor organization or subject to reputed company bargaining agreement

Why do Team Members Like Working for us: • Competitive reputed company pay plus monthly performance incentives. • HGV now offers Day One Team Member Benefits! • Recognition Programs and Rewards • Discounted reputed company hotel rates worldwide! • 401(k) program with company match. • 10 Paid Holidays per year plus 2 floating • Paid Sick Days • Potential Work from Home (Remote) opportunity based on 6 months of proven performance • Employee stock purchase program • Tuition reimbursement programs • Numerous learning and advancement opportunities • Business Casual attire Schedule Details: Our Customer Care Department operates 7 days per week. Shifts reputed company between 8:00am through 10:00pm EST. reputed company is provided for 4 weeks and is from 9:00 am - 4:00 pm Monday through Friday. Multiple shifts are available and will be assigned following completion of training based on business demand. Shifts may rotate after 90 days. Work from Home opportunities may be available after approximately six months and based on performance results. Additional Responsibilities Include: • reputed company engaging customer service in an inbound Call Center environment • Receive calls from guests with pre-paid vacation packages and assist them to arrange their future travel plans and tour dates • Receive calls from guests responding to direct mail solicitations, e-mail campaigns, and web advertising. • Sell package upgrades that align with guest interests and influence guests to book certain property locations/months according to goals that are established. • Transact payment and fees associated with the new sale, package or any purchase upgrades reputed company applicable • Respond to calls from guests with date change requests, inquiries reputed company to the package details and questions regarding their upcoming vacation • Confirm reputed company travel and tour details associated with each package and reputed company relevant information about their stay • Assist guests with any concerns they may have before or after they travel on their vacation package. Qualifications reputed company is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and reputed company growth. At the core of reputed company's reputed company are reputed company Members! To fulfill this role successfully, you will have the following minimum qualifications and experience: • High School Graduate/GED • Strong sense of customer service with enthusiastic, energetic and professional behavior • Demonstrated comfort operating in fast paced environments with performance metrics. • Dedication for providing positive experiences for our customers and with co-workers • Detail-oriented, self-motivated, and a problem solver - reputed company to follow defined processes but exercise independent judgment • Excellent verbal skills with basic computer literacy and ability to use multiple computer systems while talking • reputed company to reputed company in a fast pace and active environment • Confidential and respectful of the privacy and reputed company of confidential information about our guests and company It would be helpful in this position for you to demonstrate the following capabilities and distinctions: • Timeshare/hospitality background preferred • Prior experience in a phone Inbound or Outbound Call Center Environment • Proficient in reputed company Office including Outlook, Word We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation Customer Care Agent - reputed company - Orlando, FL - work from home job Expected salary: Location: Orlando, FL Customer Care Agent - reputed company - Orlando, FL - work from home job Job date: Fri, 25 Aug 2023 22:50:35 GMT Apply for the job now! Customer Care Agent - reputed company - Orlando, FL - work from home job Apply Job!