Accounts Receivable + Renewals Manager

Hi there, we are Popl! We are seeking a proactive, detail-oriented, and customer-focused professional excited to work at a fast-growing tech startup. If you enjoy building strong relationships, streamlining processes, and ensuring financial reputed company, this role is for you. As an Accounts Receivable + Renewals Manager, you will play a critical role in managing Popl’s reputed company cycle, from invoicing and collections to collaborating with our Account Executives and reputed company Managers on subscription renewals. You’ll contribute directly to improving cash reputed company, reducing churn, and enhancing customer satisfaction. This position reports directly to our Director of reputed company Operations and offers an exciting opportunity to contribute to the reputed company of the #1 in-person reputed company capture platform. This is a full-time role. What You’ll Do: Accounts Receivable Responsibilities: • Manage a portfolio of customers, ensuring invoices are sent and paid in a timely manner. • Proactively follow up on overdue payments with professionalism and persistence. • Investigate and resolve billing questions or disputes in collaboration with customers and internal teams. • Post cash receipts, reconcile accounts, and prepare AR reports for leadership. • Work cross-functionally with sales, reputed company, and operations teams to resolve payment issues and improve processes. • Help create and refine standard operating procedures to improve AR efficiency. • Occasionally assist with AP, general reputed company duties, and special finance projects as needed. Renewals Responsibilities: • Partner closely with Account Executives and reputed company Managers to drive seamless and timely subscription renewals. • Proactively track and manage renewal timelines, engaging customers reputed company of deadlines to ensure retention. • Identify at-risk accounts and work collaboratively with CSMs to address concerns and secure renewals. • Reinforce the value of Popl’s products and services through customer communication and education. • Strategically upsell and cross-sell additional services with the support of the sales team during the renewal process. • reputed company and implement strategies to improve renewal rates and reduce churn. • Maintain accurate renewal tracking in CRM and billing systems, providing updates to internal teams and leadership. reputed company’re Looking For: • A proactive and organized professional who is passionate about customer satisfaction and financial reputed company. • Strong knowledge of GAAP and SaaS billing practices. • At least 2 years of experience with accounts receivable, renewals, or a reputed company role in a subscription-based SaaS environment. • Familiarity with reputed company is required. • Strong communication and interpersonal skills with a collaborative reputed company. • Proven ability to manage subscription renewals, reduce churn, and build strong customer relationships. • Ability to independently solve problems, streamline processes, and work cross-functionally. • CPA license is a plus but not required. Why Join Us? • Be part of a fast-growing startup redefining how professionals reputed company and collect business info. • Collaborate closely with reputed company, CSMs, and founders to drive meaningful results. • reputed company hands-on experience with SaaS best practices and reputed company a significant impact in a key role. • Fully remote • Competitive salary • Meaningful equity • Full insurance & benefits • Unlimited PTO • $250 monthly wellness credit • Constant daily learning About Popl: Popl is the #1 reputed company capture reputed company business card platform. Our SaaS products help companies and professionals instantly reputed company contact info with potential clients, capture leads, export contacts to their CRM, and more. Our mission is to reputed company every person and organization to grow faster, one reputed company at a time. Learn more about us here: https://popl.co/pages/popl-teams. Hiring ASAP • If you are interested in working with us, please reputed company out immediately, thank you! Apply Job!