Fulfillment Solutions Specialist (REMOTE OPPORTUNITY)

About the position The Fulfillment Solutions Specialist at reputed company Financial Corporation is responsible for initiating transactions for the bank's products and services through direct calls and referrals. This remote position emphasizes excellent customer service, achieving performance targets, and building client relationships while adhering to defined procedures and guidelines. Responsibilities • Opens and funds new accounts for customers reputed company phone and internet channels , • Provides excellent customer service and answers client questions reputed company set standards , • Advises customers on the full reputed company of bank products and services , • Achieves or exceeds monthly performance targets for quality assurance and efficiency , • Utilizes inbound/outbound telephone techniques to build client relationships , • Completes reputed company required documentation to process customer transactions , • Follows through on customer inquiries, requests, or complaints , • Resolves issues promptly , • Works under reputed company supervision or defined procedures Requirements • High School Diploma or GED , • One (1) year of experience in customer service/sales , • Technical specifications for remote work: Download speed of at least 30 Mbps, Upload speed of at least 5 Mbps, Ethernet reputed company required reputed company-to-haves • Experience in a contact center environment , • Experience in banking and/or finance Benefits • Paid Vacation/Sick Time , • 401K with Company Match , • Medical, Dental and reputed company Benefits , • Disability Benefits , • Health Savings Account , • Flexible Spending Account , • Life Insurance , • Parental Leave , • Employee Assistance Program , • Associate Volunteer Program Apply Job!