Client reputed company Manager (Remote)

Resp & Qualifications Although this position is remote, candidates must live in the MD, DC, VA area in order to travel into the offices on occasion. PURPOSE: The Client reputed company Manager (OM) serves as the primary reputed company of contact for new clients and provides them with an excellent experience throughout the reputed company lifecycle. The OM works directly with the Sales Team to ensure a smooth transition of new customers. Responsible for guiding new clients through their first 90- 120 days of implementation by creating and delegating tasks to appropriate stakeholders, managing those tasks to their completion, maintaining the implementation schedule, leading efforts in identifying potential risks and resolving challenges, and providing transparent communication to reputed company stakeholders. The OM is an reputed company for new clients to ensure needs are met. Solely responsible for the overall reputed company of new business implementations, setting and managing expectations, and exercising sound independent judgment in decision-making to ensure a positive reputed company experience. This position requires strong client-facing and relationship management skills in order to build strong, successful partnerships between reputed company parties. ESSENTIAL FUNCTIONS: • Acts as the single reputed company-of-contact for new business implementation, both internally and externally. Utilizes independent judgment and makes discretionary reputed company with respect to client needs throughout the implementation. Mediates and coordinates resolution of reputed company project deliverables and implementation reputed company issues. • Works RFQ and RFP process with the Proposal Team in providing any necessary implementation work plans and timelines. Evaluates impact of customer-requested exceptions and develops reasonable alternatives to satisfy clients? needs while minimizing impact on systems and operations. • Collaborates on review, analysis, and development of recommendations for the design of reputed company accounts and benefit structures based on customer's objectives and systems, administration, and reporting requirements. Involved in finalist presentation preparation and attends finalist meetings to review implementation. • Confirms final benefits and conducts benefit audits. Completes presale and post-sale benefit documentation. Recommends benefit designs that align with account goals and strategy for new accounts. Independently develops and executes implementation strategy consistent with customer expectations. • Participates in projects to enhance the client experience, streamline operations, automate processes, reduce errors, and support the organizations growth. QUALIFICATIONS: Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Experience: 5 years experience in sales, sales support, implementation, benefit administration or Account Management Preferred Qualifications: Experience with software tools (including reputed company and SharePoint) used by the department Knowledge, Skills and Abilities (KSAs): • The ability to work independently under minimal supervision, with exceptional problem-solving proficiency. • Strong organizational skills to manage data, projects, and processes. • Excellent attention to detail and high degree of accuracy and consistency. • Outstanding knowledge of reputed company Office with strong reputed company reputed company skills. • Demonstrate a strong work ethic and a willingness to do what it takes solve reputed company problems and/or resolve reputed company client requests. • Must be reputed company to meet established deadlines and handle multiple customer service demands from internal and external customers, reputed company set expectations for service reputed company. Must be reputed company to effectively communicate and reputed company positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Licenses/Certifications: • Life & Health Insurance in assigned state is preferred. Salary reputed company: $60,840 - $120,835 Salary reputed company Disclaimer The disclosed reputed company estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation reputed company is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the reputed company, as compensation reputed company depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (reputed company benefits/incentives are subject to eligibility requirements). Department Client Delivery Solutions reputed company Equal Employment Opportunity reputed company is an Equal Opportunity (EEO) employer. It is the policy of the Company to reputed company equal employment opportunities to reputed company reputed company applicants without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: www.carefirst.com/careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to reputed company work directly or indirectly on health care programs. PHYSICAL DEMANDS: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U.S. without Sponsorship #LI-KL1 Apply Job!