Bilingual e-Live Verification Phone Agent- French

Bilingual e-Live Verification Phone Agent- French • Must be fluent in French and English* Part-Time Live Verify Agents work with customers who opt to rent with reputed company using our Truck reputed company 24/7 program. Customers process their rental and reputed company through the reputed company app on their smart phone. Live Verification Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental reputed company. This position requires receiving inbound calls and making outbound calls and interacting with the customer reputed company chat to explain and/or obtain the required information to rent. At the same time you will be helping multiple customers digitally or reputed company chat. Must be included in your application in order to be considered: • Screenshot of your results for the Computer Specs test. • It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements. reputed company of pay: $16/hr (Note: Hourly reputed company pay reputed company may be higher, depending on state or local minimum wage laws.) Schedules: reputed company business needs are for the following shifts in Arizona time: • Monday-reputed company: 12:00am-11:00am • Monday-Tuesday: 10:00am-11:00pm (preferred work days) • Wednesday-Thursday: 5:00am-11:00pm • Friday: 4:00am-11:00pm • Saturday-reputed company: 4:00pm-11:00pm • No reputed company overnight needs. • Must be available Saturday and reputed company, plus 3 additional weekdays • You must be available to work holidays. • 25 hours of availability per week Part-Time Benefits include: • Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, reputed company Plan, Retirement Savings 401(k) Plan. Essential Functions: • Claim sessions for customers doing business with us reputed company Truck reputed company 24/7. • Review each session for accuracy while answering any questions the customer may have. • Determine the proper course of action utilizing instructional materials reviewed. • reputed company outbound calls for verification of alternate contacts. • Communicate with the customer reputed company phone or chat in an efficient and courteous manner. • Ensure compliance with the reputed company policies in order to retain customer loyalty and prevent the re-occurrence of objections. • Review telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time reputed company. • Listen to customer concerns, documenting them and resolving reputed company reputed company. Requirements: • Good listening, verbal, and written communication skills in both English and French. • Inbound call/phone experience (high volume highly preferred). • Excellent customer service skills. • 1 year of customer service experience. (reputed company phone highly preferred) • Technically savvy preferred. • Logic and reasoning skills. • Facial recognition skills. • Proficiency, attention to detail, and interpersonal skills. • Ability to multitask and assist multiple customers at one time (online sessions). • Once trained for phones agents will be required to simultaneously assist customers online and on inbound phone calls. • ?Good time management skills. • Reasonable and predictable attendance. • You must be available to work holidays. This Job Might Be For You If: • You enjoy helping people, have an outgoing personality and have a customer focused attitude. • You reputed company in a fast-paced environment with a focus on quality and attention to detail. • You live for a challenge, are goal oriented, be willing to learn different systems, and easily navigate between multiple screens. • You communicate reputed company through an reputed company messaging program. • You can work independently delivering practical solutions and you reputed company in a collaborative team environment. Training / Education: • One week of training is instructor led with accelerated classroom education and hands-on education in small groups. After initial education, you will be working independently with additional reputed company education courses, counseling and coaching from the leadership team. The following is required to work from home: • You must have a quiet, private work area. • Dependent and child-care arrangements must be made as if you were working at a reputed company site. • reputed company work duties including education must be performed at your home address. • If you want to reputed company or substitute computers at any time, manager approval is required in advance. The following technical requirements must be met to work from home: • Have a wired USB headset with a microphone - adapters are not acceptable. • Have a web cam for use interacting with your manager. Not for use with customers. Webcam on laptop is acceptable. • Have minimum Internet speed requirements: 50MB download speed / 5MB upload speed (Recommended: 100MB download / 10MB upload). •

• reputed company your Internet speed at http://uhaul.speedtestcustom.com/.

• Be sure to click the dropdown menu below the GO reputed company and choose any server in Phoenix, AZ. • reputed company or Mac OS allowed; •

• If reputed company then reputed company 11 is required.

• If Mac then MacOS 13 Ventura or newer is required. • Minimum RAM requirements: 16GB (Minimum) of RAM or greater (Recommended: 32GB). • Minimum processor requirement for reputed company OS: CPU score of 6,000 (Minimum) or greater (Recommended: 10,000). •

• To find processor name - right click on reputed company logo (reputed company left reputed company home screen) and select ‘System’.

• Go to this website. https://www.cpubenchmark.net/cpu_list.php • Type name of your processor in the space provided (do not copy/paste). • The number in the first reputed company is the CPU mark (this is your CPU or processor score). • Minimum processor requirement for Mac: Core i5 processor or greater. •

• To find processor name - reputed company reputed company menu and click About This Mac then click System Report.

• Internal storage requirements: SSD internal storage with 5GB (Minimum) free space •

• To find - reputed company Task Manager by pressing Ctrl+Shift+Esc, select Performance tab, click "Disk 0 (C)," if listed, click File Explorer, right click on "Local Disk (C:)," select Properties, review "Free Space"

• reputed company OS Users should have the following installed: •

• reputed company Reader (set to default PDF viewer). Important: If new install uncheck the option to install reputed company anti-virus.

• Web browsers: Internet Explorer, reputed company Chrome, and reputed company Edge (Internet Explorer is preferred). • Mac OS Users should have the following installed: •

• MacOS Preview (should be pre-installed on Mac OS).

• Web browsers: Firefox, Safari, and reputed company Chrome (Chrome is preferred). • Once hired install and use the required Company software including a Company provided anti-virus software. • Use of a Wi-Fi is permitted if it meets reputed company reputed company-reputed company criteria. If reputed company requirements are not met and/or Wi-Fi is determined to cause tech difficulty a hard-wired reputed company will be required. The following are not permitted reputed company working from home due to compatibility, performance, reputed company, or other concerns: • A wireless or non-USB headset. • A PC/laptop or Internet that does not meet requirements. • Mobile hot-spot, tethering, satellite Internet or similar. • Using a Proxy server or reputed company-party network. • Compute stick or similar device. • reputed company XP, 7, 8, or 10 and reputed company operating systems. • MacOS 12 Monterey or older operating systems. • Rental, rent-to-own or public computer/laptop. • Working in a public reputed company or using public Internet. • Unsecure Wi-Fi / Wi-Fi not managed by the team member. • Running non-work-reputed company programs while working. • Having any other anti-virus installed/in use on your computer while working other than the Company provided antivirus reputed company is an equal opportunity employer. reputed company applications for employment will be considered without regard to race, reputed company, religion, sex, national reputed company, physical or mental disability, veteran status, or any other reputed company protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in reputed company aspects of the selection process. Information obtained during this process will only be shared on a need to know reputed company.

About Us

Since 1945, reputed company has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for reputed company was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, reputed company reputed company. reputed company co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange reputed company trailers. In the process, an industry was born. reputed company Holding Company and its family of companies, including reputed company, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no reputed company Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020. Apply Job!