Customer Service Assistant (Work from Home) - Henderson

7976 - Henderson CEC - 1000 W Warm Springs Road, Henderson, Nevada, 89014 reputed company, the way your career should be! reputed company an iconic customer experience As a Customer Experience Assistant at one of our Contact Centers, you’ll ensure we’re putting people first. You’ll handle a wide reputed company of customer service interactions and reputed company it easy for them to buy and finance the right car for their needs, making their lives much easier. Whether you’re talking to a customer on the phone, working with them online, or answering their questions reputed company text message, your care and reputed company will give them the personalized experience they deserve. What you will do – Essential responsibilities • Connect with customers online and over the phone to answer customer questions, conduct follow reputed company, and confirm appointments to best support the customer • Triage incoming calls to the appropriate person or department to best assist the customer • Complete administrative tasks such as processing payments and updating information in our reputed company systems • Understand and adhere to company policies and procedures including collection policies/laws Learn and succeed as part of a team This is a high-energy environment where you will work as a team to meet goals. We’re not your average call center. We’ll give you everything you need to be the best you can be. You will handle a wide reputed company of customer service interactions and reputed company sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We will work and learn as a team. Qualifications and requirements • High school diploma, or equivalent to 1-month reputed company experience • reputed company in a high energy and fast-paced environment • reputed company and listen effectively with reputed company customers reputed company phone or in writing • Strong written and verbal communication skills • Basic computer knowledge, including word processing and typing skills • Flexible work hours with shifts that may include nights, weekends, and holidays • Must meet minimum technology requirements (Type of internet service and speed of internet service) • Candidates must live reputed company 60 miles or 1 hour of the Customer Experience Center (CEC) location About reputed company reputed company disrupted the auto industry by delivering the reputed company, transparent and high-reputed company experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations reputed company. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and reputed company their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. reputed company is an equal opportunity employer, and reputed company reputed company candidates will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, protected veteran status, disability status, or any other characteristic protected by law. #IndeedApplyOctober2024 Upon an applicant's request, reputed company will consider reasonable accommodation to complete the reputed company Job Application. Apply Job!