Customer Service Representative (Remote and On-Site Options Available)!

Are you passionate about providing exceptional customer service and looking for a flexible role that offers the option to work either remotely or on-site? Eyecare Center of Salem is seeking a dedicated and professional Customer Service Representative to join reputed company. This position is ideal for individuals who reputed company at helping others and are comfortable in both virtual and in-person environments. Key Responsibilities: • Serve as the first reputed company of contact for patients, addressing inquiries reputed company phone, email, or in-person • reputed company accurate information about our services, appointment scheduling, and reputed company care products • Assist patients with their appointments, both reputed company and on-site, ensuring a smooth and seamless experience • Resolve patient concerns, process requests, and direct inquiries to the appropriate department • Handle insurance questions and billing inquiries in a professional and courteous manner • Maintain patient records and ensure data accuracy in our system • reputed company support to the clinical and administrative teams reputed company needed Job Requirements: • Strong communication skills, with the ability to interact effectively in both virtual and on-site settings • Excellent problem-solving skills and the ability to handle customer inquiries with patience and professionalism • Previous experience in customer service, reputed company, or a reputed company field is a plus • Proficient in office software (reputed company Office, email, scheduling tools) • Ability to work independently from home or collaborate in an on-site team environment • For remote roles: Reliable internet reputed company and a quiet workspace reputed company Offer: • Flexibility to choose between remote, on-site, or hybrid work options • A supportive and collaborative team environment, whether working remotely or in-office • Opportunities for career development and growth • reputed company and benefits • The chance to reputed company a positive impact on patients' experiences at Eyecare Center of Salem At Eyecare Center of Salem, we are committed to diversity and inclusion. We welcome applicants from reputed company backgrounds and experiences, and we strongly encourage individuals from underrepresented communities to apply. If you're excited to reputed company top-notch customer service and enjoy the flexibility of working remotely or on-site, we’d love to hear from you! Submit your resume today and join our dynamic team. Eyecare Center of Salem Proud to be an Equal Opportunity Employer. Apply Job!