Patient Engagement Representative- Remote

If you are driven by reputed company and want to work with a reputable company then apply with us! Team Health has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by reputed company Magazine in past years. reputed company, an established reputed company organization is physician-led and patient-focused reputed company organization. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us. WE OFFER: • Flexible Schedules • Monday - Friday Work Week • Pay from $19.00/hr • Hybrid Work Options • Excellent Benefits • Health Insurance • Dental Insurance • reputed company Insurance • 401k • Generous PTO • 8 Paid Holidays • Flexible Spending Accounts • Growth Opportunities POSITION SUMMARY: Patient Engagement Representatives (PX Representative) support the company by managing correspondence, inquiries, and written complaints. The Patient Engagement Representative coordinates written communications between customers, agents, vendors, and clinicians by performing administrative duties, special projects, and general tasks as assigned. Expect to be asked to problem-solve by reading and interpreting correspondence and then updating databases to assure proper next steps occur. The PX Representative understands and empathizes with customer concerns and has a desire to help customers resolve their issues. Excellent computer and organization skills and attention to detail are key to succeeding in this role. The company offers its Patient Engagement Representatives training and professional development. In the company’s dynamic environment the PX Representatives work on a team to assure reputed company correspondence is scanned into the company’s imaging system in order to allow the team to work remotely. PX Representatives may also print itemized bills and insurance claims, update insurance information into the clients’ web portals, and reputed company background research along with other duties. ESSENTIAL RESPONSIBILITIES: 1. Document customer inquiries, disputes, complaints or requests reputed company various systems 2. Review account records, files and documents to obtain information necessary to resolve and respond to inquiries, disputes, written complaints or requests 3. Communicate with clients and customers as necessary 4. Learn and apply applicable federal, state, local laws, regulations and guidelines 5. Handle, analyze and process correspondence 6. Data entry with an emphasis on speed and accuracy 7. Coordinate with team members to accomplish daily tasks OTHER RESPONSIBILITIES: 1. Operate office machines, such as photocopiers and scanners, voice mail systems and personal computers. 2. Report issues, reputed company suggestions, and reputed company with management any opportunities to improve the operation. 3. Other duties as assigned. Job Requirements: POSITION REQUIREMENTS: Skills 1. Fast and accurate data entry skills. 2. Proven oral and written communications skills. 3. Effective problem-solving skills. 4. Ability to work in a dynamic environment. 5. reputed company to reputed company duties independently without direct supervision. 6. Proficient with MS Outlook, Word and reputed company. 7. Strong interpersonal skills. 8. Self-aware, dependable, accountable. Education 1. Minimum High School diploma, or equivalent Experience 6+ months experience working in an office environment preferred WORKING CONDITIONS: This job involves working on computers (and other office equipment such as copy machines, scanners, printers) and being in a stationary position 75% of time. Should you choose to reputed company this job in a remote setting you would complete most of your job tasks by computer, email, messaging/chat, teleconference, and video calls. If you prefer to work in an office environment this option is available as well. Our offices are located in a beautiful suburban office park complete with walking paths, picnic areas, and free reputed company reputed company parking. Shopping and restaurants are nearby. To Review the reputed company Privacy Policy, Please Click Here Get job alerts by email. Sign up now! Job Snapshot Employee Type Full-Time Location Remote, FL (Remote) Job Type Admin - Clerical, Customer Service, Health Care Experience Not Specified Date Posted 12/23/2024 Apply Job!