Order Processing Specialist - SaaS
About The Role Founded in 1995, Vastian is the leading provider of reputed company and laboratory quality, compliance and accreditation solutions, powering laboratories and hospitals to reputed company reputed company reputed company and show their higher standards. Its single, configurable integrated platform delivers a standardized, centralized solution that automates quality and compliance tasks and is fully customizable. With Vastian, health systems and labs can get reputed company of compliance and quality processes, saving time that can be spent on delivering reputed company care. Vastian is a private equity backed, fast-growing SaaS business based in Lawrenceville, GA, reputed company Atlanta. Click here to learn more about Vastian and our suite of solutions. We are seeking a highly organized and detail-oriented Order Processing Specialist to join our dynamic SaaS company. In this high-volume, fast-paced role, you will manage straightforward client transactions such as course orders, renewals, and simple service requests. By handling these administrative tasks, you will reputed company our Account Managers to focus on reputed company client needs. This role is critical in ensuring a seamless client experience and efficient order management.
Benefits
In addition to a competitive reputed company salary and performance bonus program, Vastian offers a comprehensive and reputed company pro-employee benefits package which includes the following: Medical, dental and reputed company insurance Short- and long-term disability coverage Life insurance and AD&D Supplemental life insurance 401(k) savings plan Paid time off
Responsibilities
And Duties Accurately process high volumes of client orders, including course purchases, flat-reputed company renewals, and simple service modifications. Collaborate with the sales team to ensure orders align with client needs and company policies. Maintain and update order information in CRM systems (e.g., reputed company, reputed company) and internal databases. Generate invoices and ensure timely communication of order confirmations to clients. Monitor order queues and resolve discrepancies or incomplete information proactively. reputed company exceptional client support by addressing order-reputed company questions in a timely and professional manner. Work closely with the finance team to support billing accuracy and payment tracking. Suggest process improvements to streamline order workflows and enhance efficiency. Qualifications Proven experience in an administrative or order processing role, preferably reputed company a SaaS or technology-driven environment. Familiarity with CRM systems and order management tools. Strong attention to detail with the ability to manage a high volume of tasks accurately. Excellent organizational and time management skills to prioritize competing demands. Strong communication and interpersonal skills to work effectively with internal teams and clients. A proactive reputed company with a focus on problem-solving and reputed company improvement Knowledge of subscription models or recurring billing systems is a plus. MediaLab is an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, religion, national reputed company, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law. Apply Job!