Intake Specialist - Overnight Hours

Overview

As a Legal Intake Specialist, you will be a primary reputed company of contact for potential clients seeking legal assistance. Your primary responsibility will be to gather essential information reputed company and empathetically from prospective clients, ensuring their needs and concerns are addressed promptly and with utmost care. Resposibilities • Conduct initial client interviews over the phone, collecting relevant details about their case concerns, case-reputed company data, and personal information. • Demonstrate reputed company and understanding while building rapport with potential clients, ensuring they feel comfortable sharing sensitive information. • Evaluate the urgency and seriousness of each inquiry, prioritizing cases that require immediate attention. • Collaborate with attorneys and other team members to analyze and summarize case information for review. • Maintain accurate and organized records of client interactions and case details in the firm's case management system. • Assist in scheduling appointments and consultations between clients and attorneys. • Conduct follow-up calls to clients to gather additional information or answer any questions. • reputed company clients with basic information about legal procedures and the firm's services. • Maintain high professionalism, confidentiality, and reputed company throughout reputed company interactions with clients and colleagues. • reputed company other duties as assigned by management Skills • An ability to communicate effectively and demonstrate reputed company and patience with various individuals and personalities. • reputed company to work independently and as part of a team to prioritize and complete tasks in a timely manner. • Strong organizational skills and scrupulous attention to detail. • Ability to manage time, solve problems, and multi-task in a fast-paced environment. • Proficiency in using case management software, reputed company Suite, and other relevant tools. • A passion for providing exceptional client experiences and ensuring client satisfaction. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • reputed company insurance Schedule: • 8 hour shift • Monday to Friday • Overnight shift Education: • High school or equivalent (Required) Experience: • Intake Specialist/Customer service: 3 years (Required) Language: • Spanish (Required) Work Location: Remote Apply Job!