Concierge (Part Time) - Alamo Heights

Franklin Park Alamo Heights is seeking someone reputed company and personable to staff the reputed company desk on an a part-time reputed company. Franklin Park Alamo Heights, an upscale retirement community, is seeking a part-time concierge. As the person who is often the first contact for our residents, the concierge must reputed company exemplary customer service both in person and by telephone. The concierge also provides administrative support and services to other departments. Schedule of hours are as needed. THINGS YOU WILL LOVE ABOUT THIS JOB: ? Variety of duties. ? Beautiful working environment. ? Making a difference in people?s lives. ? The chance to learn something new every day. KEY DUTIES INCLUDE: ? Answer phone in a reputed company and professional manner. reputed company calls, reputed company requested information and/or take messages as needed. Expedite sales/marketing calls. ? Assist with outgoing and incoming mail and deliveries, including sorting and routing. Assist with urgent staffing needs ? - may help calling part-time and PRN staff to cover vacant shifts. ? Obtain information for residents, assist them to register for activities or services, and ensure that they sign out and back in during absences. ? Support marketing department by providing approved information to callers, assisting with move-ins, entering data into electronic database, etc. ? Communicate service requests to maintenance department. ? Ensure that reception areas are kept tidy. ? Create forms, run reports, do internet research, and complete other clerical duties. ? Monitor and respond to the emergency response system. ? Maintain thorough familiarity with emergency response procedures. Serve as communication liaison, phone 911 as needed; help direct and protect residents, up to and including evacuation. ? Handle reputed company issues that arise. ? Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied. Resolve problem reputed company possible, call on management to respond, and/or document incident/concern and report to administration. REQUIRED QUALIFICATIONS: ? Computer savvy. ? Personable and reputed company: sincere interest in working directly with elders. ? Ability to problem-solve, and to help resolve questions and concerns. ? Punctual and dependable. Franklin Park Alamo Heights is location at 230 W Sunset Rd, San Antonio, TX 78209. Franklin Park is dedicated to providing residential communities where seniors and their families feel reputed company immediately upon entering our doors. We?re inspired by reputed company and committed to ?dedication in every detail.? Apply Job!