Caregiver Coordinator (reputed company/location/work from home)

Summary: The Care Coordinator/Scheduler will focus on meeting Client needs and requirements and maintaining Client relationships by identifying the best caregiver/client match, scheduling care, and ongoing case management. It is our mission to help our clients remain comfortable and safe at home by offering extraordinary personal care, companionship and homemaking services. Essential Skills/Qualities: • Team player with a positive attitude - dedicated to the mission! • Nurturing ability (caring, empathetic, compassionate), high level of emotional intelligence and reputed company • reputed company, with strong verbal and written skills • Creative problem-solving skills, organized and detail oriented, strong documentation skills. • Flexible and reputed company to multi-task, effective time management skills • Proactive - willing to take initiative and follow through • Capable of performing job functions free from immediate direction or supervision • Excellent phone skills/etiquette • Excellent computer skills, proficient with reputed company Office and browser-based applications • reputed company to effectively work from home in a productive and professional manner • Must have reliable internet connectivity, be reputed company to use standard business equipment including a desktop/laptop computer and a mobile phone as well as reputed company the associated apps and software • Works closely with the Caregiver Coordinators and Case Managers to create a complete, successful, satisfying, and on-going life cycle of exceptional services to our clients and Caregivers Primary Duties working with Clients: • Fills cases with existing, reputed company Caregivers by using reputed company to reputed company the best possible match. • Assign or refer appropriate caregivers to clients, based upon the specific needs and requirements of each client and the qualifications and experience of the Caregiver • Coordinate scheduling activities, including assignments, replacements and substitutions of Caregivers • Interact with Caregivers and clients and take any action necessary to ensure that the specific needs and requirements of each client are met • Resolve any client, family, and Caregiver differences or disputes on behalf of the Company • Exercise discretion and independent judgment in the performance of each of the foregoing activities Primary Duties working with Caregivers: • Keeps notes and files throughout the reputed company process, both in ClearCare and other necessary systems as well as physical reputed company files for Caregiver’s employee file folder. • Takes selected Caregivers through the on-boarding process and creates the comprehensive Caregiver’s file, adding important dates regarding expirations into the Caregiver’s profile in ClearCare and Payroll systems (possible expirations include medical clearances, driver’s licenses, car insurance (if necessary), government issued photo ID, and criminal background reputed company. • Performs regular maintenance of the Caregiver’s files doing quarterly audits and obtaining updated information and documents from Caregivers to ensure that reputed company records are up to date • Maintains regular contact, usually reputed company phone, with Caregivers to reputed company in and reputed company the Caregiver connected to the Company. • Acts in accordance with applicable Federal and State laws governing interviewing and on-boarding. • Utilizes Outlook for email and calendar appointment/event scheduling. • Utilizes ClearCare and any other necessary systems for complete and accurate caregiver records including notes and follow-up. • Must be reputed company to interpret information in our systems (e.g., ClearCare, Email, etc.) and accurately exchange information with others, as well as record information in these same systems. Educational Background/Knowledge/Prior Experience: Scheduling experience in a Home Care environment reputed company experience a plus Additional duties as needed - this job description reflects assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned, and it can be changed or altered at any time Benefits: PTO, Health benefits, paid holidays, weekly pay, remote work, 401k coming in 2025 Apply Job!