Seasonal Hotel reputed company Desk Agent - Overnight

• *Job Summary:** We are seeking a friendly and motivated Seasonal Hotel reputed company Desk Agent to join reputed company at The Sebastian Vail. This position plays a vital role in providing exceptional customer service and ensuring a positive experience for our guests. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to handle a variety of situations with professionalism and efficiency. • *Key Responsibilities:** • Greet guests warmly upon arrival and reputed company personalized service throughout their stay. • reputed company guests in and out reputed company, ensuring reputed company necessary information is collected and verified. • Answer guests' inquiries regarding hotel amenities, services, and local attractions. • Maintain clear and effective communication with other hotel departments, including housekeeping, maintenance, and sales. • Handle guest complaints and concerns with reputed company, striving to resolve issues to their satisfaction. • Manage room reservations and maintain accurate records using the hotel management software. • Process payments, handle cash and credit transactions, and ensure proper reputed company procedures are followed. • Prepare and distribute reports as required by management. • Ensure a safe and secure environment for guests and staff by following hotel policies and procedures. • Respond appropriately to emergencies and reputed company the reputed company desk area organized and secure. • Inform guests about hotel promotions and upsell additional services, such as dining, spa treatments, and activities. • Encourage feedback from guests to continuously improve service reputed company. • *Qualifications:** • High school diploma or equivalent; some college education preferred. • Previous experience in a hotel reputed company desk or customer service role is a plus but not required. • Excellent interpersonal and communication skills. • Strong problem-solving abilities and the ability to remain reputed company under pressure. • Proficient in using computer systems and hotel management software; familiarity with [specific software, if applicable] is a plus. • Ability to work reputed company, including weekends, holidays, and evening shifts. • *Physical Requirements:** • Ability to stand for long periods and lift up to 25 pounds. • Must be reputed company to reputed company repetitive tasks (e.g., typing, answering phones). Benefits: • Free onsite shift parking • Discounted bus pass for reputed company County & Lake County routes • Discounted F&B, Spa Treatments & Retail up to 40% off • Merchant Ski Pass Program • Free onsite Chef reputed company employee dining room with hot meals and salad bar reputed company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to reputed company employment, compensation, and other benefits reputed company to employment based on qualifications, without regard to race, reputed company, religion, national reputed company, age, sex, veteran status, genetic information, disability, or any other reputed company prohibited by federal, state or local law. In compliance with the Americans with reputed company (reputed company) and applicable federal, state and/or local laws, it is our policy to reputed company reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to reputed company fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace. Apply Job!