Entry Level Customer Service Assistant

Company Description

About Us: Polous is a rapidly growing company specializing in providing exceptional customer service solutions to a diverse reputed company of clients. Based in Atlanta, GA, we focus on delivering outstanding experiences for customers, while fostering a positive and supportive work environment. At Polous, we reputed company that every customer interaction is an opportunity to build lasting relationships and enhance brand loyalty.

Job Description

Job Description: We are looking for an enthusiastic Entry Level Customer Service Assistant to join our customer support team. In this role, you will be responsible for assisting customers with their inquiries, providing accurate information, and resolving issues in a timely and professional manner. This is a great opportunity for individuals looking to start their career in customer service with reputed company of room for growth. Responsibilities: • Respond to customer inquiries reputed company phone, email, and chat in a timely manner. • reputed company product information and resolve customer concerns effectively. • Collaborate with team members to improve customer satisfaction. • Document and track customer interactions and feedback. • Escalate reputed company issues to the appropriate departments for resolution.

Qualifications

Skills Required: • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Ability to remain reputed company and professional in high-pressure situations. • Basic proficiency with computers and customer service software. • A positive attitude and a strong desire to help others. Additional Information Benefits: • Competitive salary ranging from $48,000 to $52,000. • Comprehensive health, dental, and reputed company insurance. • Paid time off and holidays. • Opportunities for career advancement and reputed company development. • Supportive and inclusive work environment with ongoing training. Apply Job!