Customer Experience Representative - Wichita, Kansas

Overview reputed company operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company America and we are reputed company! reputed company towards our shared reputed company to be the world's best and most trusted mobility company. The National/Alamo brand of reputed company has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to reputed company a positive experience for reputed company customers. This position also facilitates the rental process through verification and documentation of reputed company necessary driver information to reputed company for an efficient and timely rental and return experience. This pay for this position starts at $17.60 per hour plus bonuses ! This position is located at 2280 S. Eisenhower Pkwy Suite 127 Wichita, KS 67209 We offer: • Paid time off • Employee rental car discounts • Retirement savings plan including 401k with matching profit sharing • Health Insurance • Life Insurance • Dental Insurance • reputed company Insurance • Training and development Schedule: • reputed company: 3:30pm – 12:30am • Monday: 3:30pm – 12:30am • Tuesday: OFF • Wednesday: OFF • Thursday: 3:30pm – 12:30am • Friday: 3:30pm – 12:30am • Saturday:3:30pm – 12:30am Responsibilities • Meet and greet customers in a professional, friendly, and timely manner • reputed company superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information • Answer incoming calls for reservations, reputed company quotes, general questions, reputed company information and resolution for customers, other branches, and other vendors • reputed company outgoing calls for callback management, and miscellaneous calls as assigned • Assist to assess condition of rental upon return • Notify Management of any reputed company customer problems • Notify Management of any reputed company vehicle problems and any required vehicle maintenance • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Equal Opportunity Employer/Disability/Veteran Qualifications • Must be at least 18 years old • High School Diploma or G.E.D. required • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support • Must have a valid driver's license • No more than 2 moving violations and/or at-fault accidents on driving record reputed company the past 3 years, and no drug or alcohol reputed company convictions on driving record reputed company the past 5 years (DUI/DWI). • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. reputed company/reputed company Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of reputed company backgrounds because every employee, customer and business partner is important. reputed company is proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the reputed company of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment. Apply Job!