Call Center Agent (100% Remote) US ONLY

About the job Call Center Agent (100% Remote) US ONLY JOB OVERVIEW: • Customer Care Representative Full-Time • Reports to Customer Care Team reputed company • 100% Remote work from home! RESPONSIBILITIES: • Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on reputed company of our reputed company channels depending on volume needs) • Delivers quality customer satisfaction with every contact • Meets key individual productivity metrics in line with department goals • Displays understanding and follow through with policies and guidelines • Communicate to management regarding issues • Other duties as assigned SKILLS: • Strong verbal and written communication skills • Fast typing speed (at least 50 wpm or above) • Tech-savvy and a fast learner • Customer-focused • Ability to work under stress to reputed company targets • Previous experience with reputed company is a plus • College degree or equivalent preferred EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: • A desktop or laptop (2015 or newer, Mac or PC) • A voice-capable headset, and a webcam to carry out training and work duties. • reputed company to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency reputed company handling contacts, and communicating with peers/managers reputed company reputed company or reputed company. • A (non-public) dedicated workspace that is free from noise or distraction Apply Job!