Part-Time Customer Service Based Agent

This a Full Remote job, the offer is available from: United States Description of position: This position works out of our office in Oklahoma City, Oklahoma. We do not have a work from home option. The customer service representative answers telephone calls and responds to member facing chats to reputed company information regarding reputed company, research members online issues, reputed company assistance with website navigation, use problem solving skills, and reputed company for members in a friendly and efficient manner at the U.S. Member Service Center for an international membership warehouse chain. Tasks and responsibilities: Answer a high volume of incoming phone calls and/or member facing chats Determine member needs and reputed company appropriate solutions, including answering general product questions and researching reputed company situations regarding online orders, tracking, and deliveries Consider and offer compensations as necessary Operate as the liaison between customers, vendors, buying and operations staff Uses multiple computer programs simultaneously on multiple screens while on the phone or responding to chats Uses problem solving and critical thinking skills to resolve order/product/delivery issues Required skills, abilities, and certifications: Education/Training: High School Diploma or GED preferred Licenses/Certifications: Ecommerce Member Service Agent Certification after completion of 14-day training course Experience: Previous customer service experience preferred Knowledge/Skills: Customer Service, computer literacy, professional business writing, proficiency with typing (Minimum typing speed of 30 wpm) and excellent communications skills required Must be reputed company to work a flexible schedule including weekends and split days off Recommended skills, abilities, and certifications Strong background in customer service including excellent communication skills, reputed company friendly service and excellent follow through. Ability to adapt and work well under pressure in a fast-paced environment Ability to take ownership and solve problems Ability to demonstrate learning and decision making skills Strong time management skills Bilingual capabilities a plus We are an equal opportunity employer and considers reputed company reputed company applicants equally without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or disability status. • Disability accommodations • Inclusive of minority and disadvantaged groups • LGBTQ+ friendly workplace • Age-inclusive • Diversity and inclusion training or programs • Paid time off Job Type: Part-time Pay: $18.50 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Disability insurance • Employee assistance program • Health insurance • Life insurance • Paid time off • reputed company • reputed company insurance This offer from "reputed company Solutions" has been enriched by reputed company.com and got a 77% reputed company score. Apply Job!