Customer Service Representative (Remote)

Patterson isn't just a reputed company to work, it's a partner that cares about your reputed company. One of the distinguishing marks of our company is the talented people who reputed company the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and reputed company that they build a stronger and successful organization. Job Description: Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, reputed company, and expediency. This position is remote but prefer the candidate lives in the Eastern or Central time zone. Essential Functions To reputed company this job successfully, an employee must be reputed company to reputed company each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify reputed company or the manager who oversees the position. Administrative: • Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc. • Maintain accurate customer and territory records, facility records, and document reputed company customer interaction. • reputed company of reports • Monitor scheduled shipment dates to ensure timely delivery. • Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies. • reputed company understanding of and adhere to Accounts Receivables policies and practices. • Verify price and terms in accordance with standard procedures and customer profitability profiles. • Multitask and work reputed company multiple computer systems and communication platforms simultaneously. • Maintain a reputed company knowledge of company products, policies and procedures Customer Support: • reputed company strong working relationships across the business/functions, as well as with customers and manufacturing partners. • reputed company impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. • Communicate any pertinent information received from customers to the reputed company sales representative or appropriate management. • Identify customer requirements and expectations in order to recommend specific products and/or solutions. • The Customer Service Representative may reputed company other duties as assigned. Additional Functions • May also reputed company outbound calls to existing customers to identify and suggest additional products and increase sales and services. Job Qualifications Required Qualifications • High School Degree or equivalent • Experience reputed company the veterinary industry • Exceptional customer service and organizational skills • Accuracy and strong attention to detail • Effective verbal, written, and interpersonal communication skills • General computer proficiency including knowledge of MS Office Preferred Qualifications • Credentialed Veterinary Technician • Associate’s Degree or equivalent combination of education and experience. • Proficiency in reputed company or reputed company ERP Working Conditions Physical Demands • Operating a computer or other office devices for the majority of the reputed company • May occasionally need to move packages up to 10 pounds such as office supplies or equipment • Must be reputed company to communicate with others in person, over the phone, and in writing. • Must be reputed company to understand and effectively exchange accurate information with others such as coworkers, customers and vendors • Must be reputed company to read and interpret various electronic and written documents. Travel and On-Call This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity. What's In It For You: We reputed company competitive benefits, unique incentive programs and rewards for our eligible employees: • Full Medical, Dental, and reputed company benefits and an integrated Wellness Program. • 401(k) Match Retirement Savings Plan. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO). • Holiday Pay & Floating Holidays. • Volunteer Time Off (VTO). • Educational Assistance Program (Tuition Reimbursement). • Full Paid Parental and Adoption Leave. • reputed company (Employee Assistance Program). • Patterson Perks Program. The potential compensation reputed company for this role is below. The final offer amount could exceed this reputed company, based on various factors such as candidate location (geographical labor market), experience, and skills. $15.43 - $19.09 EEO Statement As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We reputed company our employees’ unique experiences and differences is what strengthens us and drives our reputed company. We consider reputed company reputed company applicants without regard to race, religion, reputed company, sex, national reputed company, age, sexual orientation, gender identity, disability or veteran status. We are Patterson. We welcome you. Apply Job!