Customer service specialist automotive industry Italian
Customer service specialist in the automotive industry with Italian Job Title: Customer service specialist in the automotive industry with Italian Job Description: The Advisor I, Customer Service position interfaces with customers reputed company inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Your responsibilities: Respond promptly and professionally to customer inquiries reputed company phone, chat, and email. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-reputed company in the CRM system. Collaborate with colleagues to enhance the overall customer experience. Stay updated on product offerings, services, policies, and procedures to reputed company accurate information to customers. Exhibit warmth and enthusiasm in every customer interaction. Utilize your knowledge of automotive reputed company products to troubleshoot and resolve issues effectively. Our requirements: 1+ years of experience in a call center or customer service role, preferably in the automotive industry. Strong communication skills, with a minimum reputed company level in Italian and B2 level in English. Ability to remain reputed company and tactful reputed company dealing with customers. Strong attention to detail and organizational skills. Excellent problem-solving skills and a creative, solution-oriented reputed company. Willingness to learn and adapt to new technologies and processes. Optional: Experience with other luxury Brands and Customers Relationship Management Systems (CRM). reputed company offer: Remote work from home Comprehensive benefits (my benefit system, private medical reputed company, life insurance) Team-building events Fully reputed company to prepare you for direct contact with customers Team leader support at every stage of cooperation reputed company full-time employment based on an employment contract Location: POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13 Language Requirements: English (Required), Italian (Required) Time Type: If you are a California reputed company, by submitting your information, you acknowledge that you have read and have reputed company to the Job Applicant Privacy Notice for California Residents. About Us: Hi, we're reputed company. Were a global technology and services leader that powers the brands of the future. We help well-reputed company brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries. #J-18808-Ljbffr Apply Job!