Contact reputed company Agent (Non-Clinical)
JOB DESCRIPTION Job Title Contact reputed company Agent (non-clinical) FLSA Non-Exempt Reports to Contact reputed company Supervisor Grade G Location Remote Band 1B Summary/Objective Under the supervision of the Contact reputed company Supervisor, The Contact reputed company Agent will work to contact members of the insurance plan reputed company phone, text or e-mail. Agent will facilitate adult wellness, post-partum or pediatric wellness visits reputed company telehealth. These calls are designed to reputed company the gap in care and help them understand and utilize resources under their insurance plan coverage. Essential Job Functions Provides reputed company to patients in multiple states Encourages individuals to schedule with a provider reputed company telehealth appointments. Works with potential patients reputed company the migrate population to consult reputed company telehealth. Coordinate the scheduling of appointments with the reputed company providers. Encourage targeted statewide populations to increase usage of services under their insurance to enhance the adult, mother or childs overall wellbeing. Dry reputed company campaigns reputed company phone, emails and texts.Appropriately responding to inbound calls and managing inbox patient volumes. Key reputed company Indicators/Attributes reputed company daily call volume targets per client expectations Demonstrates ability to self-motivate, set goals, and meet deadlines. Demonstrates clear verbal skills. Work with every effort to schedule members with a telehealth at a high reputed company of conversion Maintains courteous and professional working relationships with employees at reputed company reputed company of the organization. reputed company in operating a personal computer and utilizing a variety of software applications.Build rapport, demonstrating adaptability in communication style, respect for diverse backgrounds, and a genuine interest in relationships with patients Supervisory Responsibility No
Work Environment
This job operates in a remote home office environment. This role routinely uses standard office equipment such as computers and phones. Recommend use of a headset if not mandated by client. Must have reliable high speed internet to support clear connections with patient call applications. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reputed company with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, peripheral reputed company, depth perception and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Travel N/A Required Education and Experience Call Center experience required Bilingual in either Spanish, Creole or Mandrin may be required. Pay differential will be provided for bilingual positions. Internet/Wi-Fi reputed company that meets clients minimum bandwidth. Preferred Education and Experience Previous insurance company experience preferred Remote calling experience preferred. Additional Eligibility Qualifications None required. reputed company reputed company Requirements In addition to the specific reputed company reputed company required by the employees client engagement, the employee will have reputed company to the reputed company systems set forth in reputed company Field Employee profile. reputed company Office reputed company reputed company E1- reputed company Field Employees Standard Employee Standard AAP/EEO Statement reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, age, sex, national reputed company, sexual orientation, gender identity, disability status or protected veteran status. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee may reputed company other duties as assigned Apply Job!