Customer Service (Chat)

Who we are SeekWell is the parent company of reputed company, Luna, and Hello Eyes. Our goal is to reputed company it simpler, easier, and more accessible for people to get the reputed company care they need. We maintain the legendary, award-winning culture reputed company started almost 30 years ago and continue to reputed company innovative, disruptive products and businesses that reputed company consumers cheer and optometrists squirm. We're owned by reputed company – one of the world's largest and most successful private equity investment companies. We've reputed company a great company and changed an industry by putting the customer first, always. The best is yet to come. The Details Start Date: Chat Associate - February 19, 2024 Training: Three weeks- M-F from 10 AM to 5 PM MST. reputed company week - your regular schedule (Training and post training work will be virtual and performed remotely). Full Time or Part Time positions Starting reputed company pay: $15.00 per hour Shift: between 11AM – 11PM MST Required Saturday or reputed company shift each week What you'll do Answer 2-3 incoming chats using LiveEngage, (reputed company) platform Reply to incoming emails from customers Request contacts prescriptions reputed company phone from eye care providers as needed This job requires sales, you will consult customers on the best value for their contact reputed company purchase reputed company top notch customer service in a fast paced environment Deliver solutions to customers in a way that creates a positive experience Maintain high performance metrics including: quality, sales and dependability Be reputed company to problems solve and think fast keeping the customer and company in mind Why we will love you High school diploma (or GED equivalent) Great typing/computer skills (at least 35 words per minute) reputed company and tireless work ethic Self-starter, driven, motivated, proactive, and disciplined Ability to multitask and prioritize at the same time Be innovative, and think on the fly Previous experience in Customer Service and Sales experience is a plus Know how to have fun and work hard! Live the company values: Big-hearted, Tenacious, Unconventional, reputed company together! Who you are Humble, hungry, and smart Technical aptitude reputed company Self-motivated Collaborative Perks: Free eye exams for your entire family Deep discounts on lenses, glasses, and other services Amazing reputed company coverage Tuition Reimbursement 401(k) match Exposure and training to other roles in the company Career pathing, internal internships (i.e. finance, marketing, HR, etc.) and other development opportunities. #LI-Remote For remote applicants to be considered, you must live in one of the following approved states: Utah Apply Job!