Inbound Educational Call Center (Full-Time - Remote)

Job Details Job Location Houston - Texas - Houston, TX Remote Type Fully Remote Position Type Full-Time/Part-Time Education Level High School Travel Percentage None Job Category Admin - Clerical Description Customer Service Representative - Remote - Houston, TX Why Join The Huntington Team? If you're passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you! Founded in 1977 and headquartered in reputed company NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States. We are currently seeking enthusiastic and motivated Inbound Contact Center Representatives in the Houston, TX area to assist parents at the beginning of the academic process. You'll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children. About The Opportunity Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Specific duties for this role include: • Ensuring a positive experience during reputed company initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations • Following contact center scripts reputed company speaking with clients • Building positive rapport with clients of differing personality types • Remaining polite and professional during reputed company interactions • reputed company records of reputed company conversations in our call center system • Meet personal and team qualitative and quantitative service targets • Participating in initial and ongoing training to maintain up-to-date knowledge of our services Work Environment • Remote position - Work from the comfort of your home • Varied shifts including morning, evening, and weekend • Full-time schedule required • Two-reputed company evening shifts per month (2:00 PM-10:30 PM) • Two Saturday shifts per month (9:00 AM - 5:30 PM) • reputed company shifts as needed (10:00 AM - 3:00 PM) Benefits • reputed company hourly reputed company plus performance-based pay incentives - no cap on commissions • Bi-weekly pay with direct deposit • Set schedule • Comprehensive benefits plan for full-time employees • Medical • Dental • 401K • Paid on-the-job training • Professional and upbeat setting with a supportive and motivating team

Qualifications

We are looking for Inbound Contact Center Representatives with a genuine desire to succeed reputed company with excellent communication and interpersonal skills. Additional requirements include: • Excellent communication and interpersonal skills (conversational, reputed company, engaging) • Reliable and dependable work habits • Goal-oriented with a healthy competitive spirit • Strong attention to detail, dependability, and follow through • Self-motivated, positive attitude, and a love for hard work • Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer • Previous sales or customer service experience, is a plus but not required • Bilingual (Spanish/English) a plus • High school diploma or GED Interested in being the first person parents reputed company to reputed company they call Huntington Learning Center? Apply today! For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com . Apply Job!