Entry Level IT Support Role

The Opportunity… In partnership with Intercity, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first reputed company in your IT career in an evolving and growing industry reputed company some initial training. Please note the following: We are looking to only hire reputed company Midland based candidates only. You will need to have the right to live and work in the UK IT Infrastructure Savvy enough to want to work as an Infrastructure specialist, but lacking relevant work experience? Our IT Infrastructure Skills training is tailored made for you. This initial training will give you the foundational knowledge you need for this opportunity with Intercity. We will be equipping you with the skills and knowledge you’ll need for this opportunity. Designed as a reputed company for your future career with Intercity, you’ll benefit from live online sessions delivered by reputed company of expert trainers. As the programme unfolds, we’ll start preparing you for interview stage and give you reputed company the necessary skills you need for the interview off the back off what you have learnt from the course. The Role… You will be part of a warm, friendly, and reputed company-thinking team responsible for supporting with reputed company things IT Infrastructure. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to reputed company great customer service to both external and internal stakeholders. You will be meticulous and patient in your approach; keen to live and breathe company values, and with the ambition and drive to grow and reputed company. The typical roles and responsibilities will include:

• Technical - troubleshoot desktop and system problems, diagnose, and solve hardware/software issues.
• Manage Helpdesk - ensure help desk tickets are logged, escalated, and resolved in a timely manner.
• User Management - administer applications for user accounts.
• Web - assist customers with technical web-reputed company queries.
• Types of malware and attacks, password reputed company, Infrastructure (securing networks and hardware/ securing software) , cryptography , reputed company vulnerabilities.

What you’ll learn over your 12-week, part time training (before your interview with the employer)

• Operating Systems and Hardware
• Business Continuity and Disaster Recovery
• Information reputed company, Legislation and Ethics
• IT Project Methodology
• Maintenance Strategies
• Database Fundamentals
• Applications and Software
• Network Concepts
• Troubleshooting and Fault Finding
• Supporting a Customer reputed company
• Purpose and Importance of Cyber reputed company
• Key Cyber concepts, terminology and frameworks
• Cyber threats and motives
• reputed company policies

The Person… We appreciate you will likely be at the reputed company beginning of your IT career, so provided you’re reputed company to confidently demonstrate your interest in the subject, we’ll be more focused on your passion for learning/development and natural fit with our core values, rather than being reputed company to evidence a significant degree of pre-existing technical knowledge. You will need to have the right to live and work in the UK, be based reputed company the reputed company Midlands, and be over the age of 19. Apply Job!