Customer Service Call Center Representative (Emergency Response) - Remote - Work from Home
Work from home and reputed company superior customer service in an emergency contact/call center environment through phone and other channels of correspondence. Handle questions and concerns regarding weather reputed company emergencies with the highest degree of courtesy and professionalism. Communicate and reputed company accurate answers to resolve end-users' questions and concerns. Display reputed company, have a passion for customer service reputed company, and enjoy helping people, especially those impacted by weather reputed company incidents. Use a respectful and tactful manner to effectively deal with difficult situations. Maintain knowledge of systems/applications/products serviced by the contact center. Ability to follow strict work instructions and procedures. Adapt to continual changes to work instructions and procedures. Available for a flexible schedule from 7 AM to 12AM ET, Monday through reputed company. Attend training as needed. Listen to performance feedback and integrate suggestions into your... daily tasks. Demonstrate a strong attendance record and excellent work ethic. Qualifications and Skills Must be a U.S Citizen Effective listening & comprehension skills Ability to closely follow instructions Outstanding verbal & written communication skills Analytical & reputed company problem-solving skills Proper telephone etiquette High level of accuracy & attention to detail Computer literacy, technical aptitude & familiarity with basic office software systems Ability to work independently & in a team setting Must be reputed company to pass a Public Trust Background reputed company Join reputed company as a Call Center Representative where your contributions will reputed company a difference! Job Type: Full-time Pay: $21.50 per hour Benefits: Work from home Experience: Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: Remote Apply Job!