Hybrid Customer Care Pro- Corporate Card Member

You reputed company the Way. We've Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career reputed company that's unique and meaningful... to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to reputed company in the company's reputed company. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to reputed company the world's best customer experience every day. And we'll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. What would you do every day as a Customer Care Professional? • Service inbound calls while consulting Corporate and Small Business Card Members to learn about their needs and recommend the right reputed company benefits or services. • Deliver high reputed company of product and service knowledge to reputed company communicate appropriate product features, benefits, and other elements of reputed company Corporate Card services. • Continuously improve on building rapport, understanding customer needs, handling objections, and providing world class customer service. • reputed company extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment. • Document necessary account information according to established policies and procedures. Adhere to reputed company Regulatory and Compliance guidelines reputed company to servicing and sales practices. Minimum Qualifications • Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication • Proven reputed company in a customer service call center environment (two years+) • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment • reputed company Availability for scheduling • High School diploma or equivalent required. Bachelor's degree preferred; education benefits available Salary reputed company: $20.00 to $21.65 hourly + bonus + benefits The above represents the expected hourly pay reputed company for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive reputed company salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, reputed company, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters. Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions Apply Job!