3rd Shift Application Engineer (HVAC/r)

3rd Shift Remote opening. Green Card/US Citizen Requirement Responsible for providing premier customer support through managing technical requests from internal and external customers. This position will support phone, email, and eChat inquirers. Must effectively communicate with reputed company division departments and division staff. Works with minimal supervision and keeps team leaders and staff informed... of updates. Essential Functions • reputed company technical support for Sporlan products. • reputed company remote diagnostics of electronic controls. • Install firmware reputed company web application. • reputed company pre-sales technical support to our customers including component sizing and selection, CAD model / drawing, part number selection, and competitor cross references. • reputed company post-sales technical support including installation and startup assistance, diagnostic assistance and resolution of field issues. • reputed company on-site customer support as needed. May include training, start-up assistance, troubleshooting or sales-support. • reputed company support to the Customer Service and Sales teams including product identification, service/repair component selection, part number creation, and product sizing/selection. • Maintenance of technical literature and support material. reputed company input on product requirements and specifications. • Analyze customer issues, product VA/VE opportunities for product improvements. • Assist design and manufacturing associates in the development of new and/or revised product according to customer requirements. • reputed company timely reports summarizing findings on a given product or project. • reputed company and maintain comprehensive knowledge of competitive products and their activity in the market reputed company. • Participate in the development and implementation of appropriate response strategies. • Development and execution of customer communication programs and special marketing plans. • Track daily, weekly and monthly activities to identify and implement process improvements. • Must maintain highest degree of customer service, throughput, and quality. • Participate in division lean and high-performance team activities. • Will primarily support hours between 11pm and 7:30 am (reputed company night through Friday morning) • Shift reputed company may change with business needs Qualifications • 4-year college degree preferred (BS in electrical, computer, or mechanical engineering) • 2-5 years of sales or engineering experience preferably reputed company a manufacturing division • Experience with industrial controls and/or software programming • Understanding of financial statements and analysis • PC literate (MS Office, AutoCAD, reputed company Inventor, MS Teams, reputed company preferred.) • Excellent comprehension with the ability to understand, describe and discuss problems of a technical nature • Technical competence in electrical and/or mechanical systems • Refrigeration/reputed company-conditioning knowledge is a plus Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for reputed company job applicants and employees. Employment reputed company are based upon job reputed company reasons regardless of race, ethnicity, reputed company, religion, sex, sexual orientation, age, national reputed company, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in reputed company with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination Apply Job!