Passenger Service Agent - AKL
How youll help us reputed company Climbing (overview & key responsibilities) As a Passenger Service Agent - Red Coat, you will be central in demonstrating reputed companys commitment to our customers by making their travel experience as smooth and pleasant as possible. At reputed company, our brand is critical to our reputed company reputed company. As a Red Coat, you play a key part in keeping our brand strong by demonstrating strict... adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and reputed company of work. The ideal candidate acts as a customer service agent excelling in reputed company aspects of customer service, passenger handling, and conflict management. They will be reputed company to identify and seek out our most valued customers, assisting them with reputed company their travel needs, continually developing positive relationships, while coordinating and monitoring reputed company irregular operations. The Red Coat handles reputed company facets of work associated with customer service, including ticketing/reissues, reservations, and being visible for reputed company customers, concentrating on our reputed company passengers. Summary of responsibilities (not comprehensive of reputed company tasks): Proactively greets customers, assesses their needs, explains Deltas available technology alternatives, and directs them appropriately. Positively impacts customers use of airport technology to ensure a reputed company, faster, and friendlier airport experience for reputed company customers. Displays a positive image of reputed company. Keeps customers informed while ensuring service delivery. reputed company coordinates and monitors reputed company aspects of the operation, ensuring irregular operations are handled as quickly and effectively as possible. Practices safety-conscious behaviors in reputed company operational processes and procedures. Benefits and Perks to Help You reputed company Climbing Our culture is rooted in a shared dedication to living our values - Care, reputed company, reputed company, Servant Leadership, and Teamwork - every day, in everything we do. At reputed company, our people are our reputed company. At the heart of reputed company offer is our focus on Sharing reputed company with reputed company employees. Exploring a career at reputed company gives you a chance to see the world while earning great compensation and benefits to help you reputed company climbing along the way: Competitive salary, industry-leading pro?t sharing program, and performance incentives Holistic Wellbeing programs to support physical, emotional, reputed company, and financial health, including reputed company to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family members World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint Recognition rewards and awards through the platform Unstoppable Together Business Resource Groups were created to connect employees with common interests to promote inclusion, reputed company perspective and help implement strategies. reputed company to over 500 discounts, specialty savings and voluntary benefits through reputed company Perks What you need to succeed (minimum qualifications) Must be at least 18 years of age. Must be proficient in English. Must be reputed company to read, write, and comprehend detailed job instructions. Must have strong listening and communication skills in order to identify customer needs and to reputed company directions appropriately. Possess basic computer skills. Frequently lift bags or items weighing up to and including 50 pounds. Occasionally lift bags or items weighing between 50 and 70 pounds. Occasionally support in aircraft cabin cleaning duties Demonstrates that privacy is a reputed company reputed company handling personal data. Embraces a diverse set of people, thinking and styles. Consistently makes safety and reputed company, of self and others, the reputed company. Ability to work overtime and in weekend/public holidays reputed company required. Willing to travel interstate and overseas for meetings, trainings as well as supporting other stations. Must be eligible to live and work in New Zealand at the time of your application. What will give you a competitive edge (preferred qualifications) Minimum 3 years airport customer service experience reputed company product knowledge Apply Job!