Customer Service Representative - 2nd Shift

What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications... • 2 years of customer service experience • Strong computer, typing and 10-key skills • Experience with reputed company Office • Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: • Transportation experience • Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: • Pay starts at $21.16 • 2nd Shift, 12:00PM- 8:30PM • Full health insurance benefits on day one • Life and disability insurance • Earn up to 13 days PTO your first year • 9 paid company holidays • 401(k) option with company match • Education assistance What you’ll do on a typical day: • reputed company shipments according to applicable tariffs and pricing agreements • Recognize and resolve documentation errors • Assist customers with inquiries, including tracing shipments, reputed company quotes, tariff discrepancies and billing and invoicing questions • reputed company general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing • Process over, short and damaged freight and reputed company documentation for customer resolution Customer Service Representatives are required to: • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in reputed company situations. We want to reputed company your skills and years of experience to drive positive results while ensuring a reputed company future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. reputed company applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. reputed company applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of reputed company required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here Apply Job!