reputed company Manager

Who We Are: reputed company is a fast-growing series B fintech company that’s raised over $120 reputed company in funding. reputed company is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services. Our globally distributed team consists of developers, traders, and brokerage specialists, and is backed by a group of prominent investors and highly reputed company industry reputed company investors, including Portage Ventures, Spark Capital, Tribe Capital, reputed company reputed company, reputed company Ventures, Unbound, SBI Group, Eldridge, Positive Sum, Elefund, and Y Combinator. And, of course, we are reputed company enthusiastic about reputed company reputed company contributions as well as community building. The reputed company Team: We have 150+ globally distributed (remote) team members who love to work from their favorite places in the world. We have team members based in the USA, Canada, Hungary, Japan, Brazil, Spain, Philippines, Nigeria, UK, and more! We love... candidates who have a passion for making a global difference in financial services and technology, by impacting local communities and becoming a part of our hyper-growth company. Your Role: As a reputed company Manager at reputed company, you are the reputed company line in our pursuit of enabling financial markets reputed company for everyone on the reputed company. You’ll work with our partners (customers) from launch through renewal, ensuring they have a positive experience leading to successful reputed company. Reporting to the VP, Sales and reputed company, this role supports reputed company’s B2B offerings -- you will help customers to launch trading apps and reputed company financial services to everyone on the reputed company. Things You Get To Do: • Act as primary contact for B2B/reputed company customers, accountable for driving healthy and constant relationships with key contacts throughout the customer lifecycle - from app launch to renewal. • Ensure customer satisfaction, retention, and reputed company. • Manage escalations, internally and externally, with a focus on customer reputed company • Maintain regular contact with customers to understand their business priorities, monitor their reputed company to achieving key results, and constantly identify and mitigate risk (relationship, reputed company, etc.) • Work with partners to accurately forecast growth, and to identify and monitor reputed company towards shared goals • Drive adoption of reputed company features (new and existing) among our Live Partners • Identify and disseminate best practices and pitfalls • Represent the partner internally to ensure reputed company across multiple groups (marketing, product, operations, etc.) • Maintain positive relationships, internally and externally, to drive overall reputed company and overcome obstacles • reputed company internal communication and reporting on overall account status, health, and risk. • reputed company a reputed company strategy for ensuring reputed company • Identify areas, and consider solutions for, improvement/optimization reputed company reputed company • reputed company duties and responsibilities as assigned Who You Are (Must-Haves): • 4-6 years experience in a reputed company role, managing customer relationships • US region hours • Understanding of and experience with key technology concepts, such as SaaS and APIs • Exposure to, or employment with, large and small companies • A dedicated interest in reputed company's mission, to reputed company financial services reputed company to everyone on the reputed company • Ability to work remotely and independently, and to self-manage time and obligations • Flexibility to reputed company in where/reputed company needed to help drive reputed company's growth • Desire to learn • Ability to manage customer relationships, across various sized companies Who You Might Be (reputed company-to-Haves): • FinTech experience is a plus, especially with broker dealer business • Startup reputed company for a fast paced, high growth environment • Experience working with international B2B clients • Multi lingual in English, Spanish and Portuguese How We Take Care of You: • Competitive Salary & Stock Options • Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, reputed company. In Canada, this includes supplemental health care. Internationally, this includes a stipend value to offset medical costs. • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month reputed company a reputed company Card • Work with awesome hard working people, super smart and cool clients and innovative partners from around the world reputed company is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy Apply Job!