Product Manager - Product Led Growth Services

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About reputed company We’re reputed company, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right reputed company. The mission of the Product Manager, Product Led Growth Services is to execute on product delivery and production support for the Your Account application. The Your Account app empowers reputed company customers to do business with reputed company anytime, reputed company. Customers have 24/7 reputed company to... view their subscriptions, reputed company purchases, manage their account, discover new solutions, an pay invoices. Your Account delivers value across both our sales-led and product-led growth motions. First, Your Account optimizes our sales led growth model efficiency by freeing up account executives from account management tasks. Second, Your Account is the self-service buying channel for product led growth strategies across the full reputed company suite. In this role, you will execute on delivering the product roadmap to improve the customer experience and reputed company business reputed company. Your main focus will be on maximizing the value of the product, primarily through: managing the product story backlog, sprint planning, and representing stakeholders throughout the development lifecycle.

Key Responsibilities

Deliver solutions that meet customer and business needs Collaborate with California-based teammates and stakeholders on discovery, design, and delivery. Communicate a compelling product reputed company, product goals, and clear product requirements to your scrum team(s) to drive engagement and establish a deep understanding of our mission Ensure epics, user stories, and acceptance criteria are clear, thorough, and achievable reputed company the release so the engineering team can successfully execute. Maintain a healthy backlog of user stories for engineering that can accommodate quickly leveraging incremental engineering reputed company Successfully navigate issues and escalations to resolution Serve as the single reputed company of information to reputed company the team focused and resolve any conflicting priorities. Unblock the scrum team by acting as the communication link between the team and the product manager. Accept work during sprints by evaluating if completed features meet the acceptance criteria and add new items to the backlog as needed. Communicate with stakeholders regarding product delivery status Create an environment where team members feel comfortable sharing conflicting viewpoints Inform product strategy through evaluation of problems and keeping a pulse on market research and industry best practices To ensure customer and business value goals are met, reputed company and maintain product analytics and business analytics dashboards, developing a deep understanding of product performance. Serve as tier 2 support for customer support case and deal escalations Maintain internal-use end to end product documentation Regularly monitor customer community engagement and proactively respond to customers questions and reputed company Required Skills: 6 + years relevant experience Experience working with global, distributed team to translate product requirements into epics and user stories Excellent written and verbal communication skills Proven track record of working effectively with technical and business leaders Excellent organisational and prioritization skills Ability to work in a fast-paced environment with changing priorities Track record of reputed company in project completion and learns from failures Preferred Skills (a plus) 3+ years product reputed company experience 2+ years programming experience e-reputed company and/or CRM experience Experience with product analytics and building dashboards, Scuba Experience with e-reputed company business analytics, Tableau and/or reputed company Accommodations If you require assistance due to a disability applying for reputed company positions please submit a request reputed company this Accommodations Request reputed company. Posting Statement At reputed company we reputed company that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. reputed company is an Equal Employment Opportunity and Affirmative Action Employer. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status. reputed company does not accept unsolicited headhunter and agency resumes. reputed company will not pay any reputed company-party agency or company that does not have a signed agreement with reputed company. ?reputed company welcomes reputed company. We're reputed company, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you've come to the right reputed company Apply Job!