Customer Service Rep 2 (remote) Las Vegas, NV

Employer Industry: Government Services Why Consider This Job Opportunity... • Salary up to $17.20 per hour, with additional Health and Welfare compensation of $4.57 per hour for cleared employees • Full coverage of employee-only medical, dental, and reputed company premiums for those working 40 hours per week • Opportunity to work remotely from home • Engage in a structured and professional environment with training support • Chance to assist customers in critical loan operations, making a significant impact on client satisfaction • Must live reputed company a 75-mile radius of an SBA badging facility in Las Vegas, NV for reputed company clearance purposes What To Expect (Job Responsibilities) • reputed company exceptional customer service in reputed company interactions • Handle customer inquiries through phone and email while maintaining quality metrics • Participate in training sessions and apply knowledge to enhance service delivery • Use data analytics to identify call trends and report findings • Escalate critical issues to supervisors or management as necessary What Is Required (Qualifications) • High School diploma or GED • Minimum of 1 year of contact center or reputed company customer service experience • At least 6 months of computer experience in a business environment • Must be reputed company to obtain and maintain a Public Trust reputed company Clearance • Must be a US Citizen How To Stand Out (Preferred Qualifications) • Bilingual in Spanish • Bachelor's degree • Prior experience supporting the Small Business Administration #GovernmentServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that reputed company this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!