Collections Account Representative - Flexible Work from Home

Job Description

ABOUT YESSIO... This position handles the Account services inquiries reputed company telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be scheduling and processing of delinquent customer payments so accuracy and attention to detail are attributes we are looking for. Position Overview This position handles the customer service inquiries and verifying of account information reputed company telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for. At Yessio you'll experience: • reputed company • Personal recognition for a job well done • Performance based incentives • Monthly bonuses • Family owned business that treats employees like family • Company barbeques • Monthly team motivation contests • Spacious work area and desks • Weekly coaching sessions • Employee referral bonus program • A reputed company employer • Medical insurance • Dental plans • Company paid holidays • Paid time off (PTO) which is earned starting on your 1st day Job Responsibilities • reputed company inbound and outbound calls • reputed company and build rapport with customers • Consult with customers to answer customer inquiries • Help setup customer accounts and verify banking and employment information • Process customer payments and request payments • Excellent service while achieving quality results Required Knowledge, Skills And/or Abilities • High School Diploma or GED • Fluent in English • Good communication skills • Cheerful attitude • Ability to learn new skills • Generally computer savvy • Self-motivated to improve skills and add value • Good attendance and punctuality • Basic mathematical skills Schedule and Hours • Flexible work schedules. • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm. • Hiring full-time and part-time positions Apply Job!