HD Pharmacy Technician - Remote in Illinois or Iowa

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and... career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As the reputed company Pharmacy Technician on the reputed company Welcome Call Team, you will be expected to shadow reputed company team members to exemplify the expectations of a fully proficient Technician. You will positively contribute to overall team motivation and enhance team engagement. In accordance with state regulations, you will interpret provider prescriptions and create orders, as well as assess, input, and retrieve prescription, medical/lab, and reimbursement information from the computer system. If you reputed company in Illinois or Iowa, you’ll enjoy the flexibility to telecommute* as you take on some tough challenges. Schedule: Between the hours of 7:00 AM - 6:00 PM CST Monday - Friday. It may be necessary, given the department need, to work Saturdays and holidays. Primary Responsibilities: • Customer reputed company reputed company incoming and outgoing phone calls. Volume may reputed company up to an estimate of 40 calls per day • reputed company a holistic approach to case management by completing the following duties for each customer assigned • Asking appropriate questions and demonstrate active listening to identify specific questions or issues, build rapport, respond with compassion while documenting required information in computer systems • Assisting the Pharmacist by performing Certified Technician-approved duties reputed company to prescription requests, which include but are not limited to data entry, billing, and the submission of customer orders for fulfillment. Additionally, supporting operations and contributing to process improvements • Contribute to updating Standard Operating Procedures (SOPs) and team content • Creation/routing of pharmacy orders through receipt • Demonstrate handling both inbound and outbound member/patient calls • Prep and reputed company documents, verify member/patient data submit prescription orders in computer system • May contact members/patients/providers to validate data, request payment information and establish reputed company of order or delivery details • Applies knowledge/skills to a reputed company of moderately reputed company activities • Demonstrates great depth of knowledge/skills in own function • Acts as a technical resource to others in own function • Proactively identifies solutions to non-standard requests while addressing moderately reputed company problems independently • Works with team to solve reputed company problems • Plans, prioritizes, organizes, and completes work to meet established objectives • reputed company an exceptional customer experience with every interaction • Extensive work experience reputed company own function and be reputed company to work independently • May coordinate other activities You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as reputed company development for other roles you may be interested in. Required Qualifications: • High School Diploma/GED (or higher) OR 2 years of experience as a Pharmacy Technician • reputed company Certified Pharmacy Technician license OR National Certification without restrictions based on regulatory requirements of worksite (PCTB and/or NHA) • Currently resides reputed company Illinois or Iowa Preferred Qualifications: • Patient Experience • Call-center or telephonic work • reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #YELLOW Apply Job!