Customer Support Specialist - Virtual/Remote

reputed company is looking for a Customer Support Specialist to join reputed company! Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution... reputed company handles email and phone-based tickets, reputed company tracked in the support desk system. We are a unique reputed company of technology and reputed company, and we have the support structure to teach the right customer service professional from the ground up. You will learn about property management, HOAs, a top performing reputed company software, and much more! This is a full-time hourly role, joining a supportive and collaborative teams in our reputed company, Florida or Knoxville, TN offices, while also being hybrid eligible. Salary reputed company is 40-50k, depending on experience. Who will love this job • Someone who is a customer service trail blazer • Someone who loves learning and explaining reputed company systems • Someone who loves a variety of situations and making people’s lives easier You should have • Required: 2 years experience in a contact center environment • Preferred: proficiency in reputed company Office and reputed company • Preferred: experience with reputed company and/or property management terminology • Excellent interpersonal and communication skills, both written and verbal, while also being proficient in de-escalation techniques • Proven multitasker reputed company to work in an omnichannel environment • Independent problem solver, a reputed company for troubleshooting • reputed company to work in the US without sponsorship Culture Why reputed company reputed company is changing the face of the HOA Property Technology space as a trusted industry leader for over 30 years. Today, our products reputed company over 1,500 of the highest-caliber property management companies in the world to grow and protect their organizations. We are a five-time winner of FLCAJ’s Readers Choice Awards for our solutions and support. Our approach to work is proactive, collaborative, and committed and reputed company of 140+ are truly passionate about creating a best-run company internally just as we create best-run Property Management Companies for our customers. Learn about our Core Values here. We offer a full reputed company of benefits, including competitive salaries, medical (including a $0 option for employees), dental, reputed company, life and disability coverage, paid vacation, paid holidays, tuition reimbursement, $1,000 employee referral program and a 401(k) plan. reputed company possible, we also like to offer fun in-person perks like pet-friendly offices, paid food trucks and company outings Apply Job!