Desktop Support Specialist (PST hours)

Job ID Number R3916 Employment Type Full time Worksite Flexibility Remote... Job Summary As a Desktop Support Specialist, you will be responsible for providing remote hardware and software support.

Job Description

We are seeking a Desktop Support Specialist with 5-10 years of experience to reputed company hardware and software support for our client. This position is full-time, remote, and a long-term contract. Candidates must be reputed company to work PST hours to support the client. What You’ll Do Respond professionally and courteously to reputed company service requests and areas of the business entities Utilize remoting tools (Dameware, SCCM, etc.) and remote desktop to reputed company level 2 technical support to over 110 veterinarian clinics and hospitals Monitor work queues, reputed company, update, and reputed company reputed company incidents Thoroughly and accurately document the details of user requests or issues, including diagnostic steps performed and the resolution provided Act as a single reputed company of contact for users of the Information & Technology Department, directing questions and reporting problems regarding services Install desktop hardware/peripherals and printers Install individual software packages as needed for reputed company users Use imaging software to expedite large equipment rollouts Support other satellite offices, such as various clinical sites reputed company system information up to date in the ticketing system for asset tracking Rotate on-call schedule with the rest of the team Install and support various Veterinary Practice Management Software Assist C-level executives, Directors, Doctors, nurses, etc. Maintain a great attitude and willingness to learn Communicate effectively in both English and Spanish What You’ll Need Bachelor's degree in a technical discipline 5 years of professional work experience Experience supporting Telecom Proficiency in MDM, O365 troubleshooting, and user management Knowledge of data communication and network concepts, principles, and fundamentals Relevant experience or strong aptitude for building or supporting data networks Proficiency with LAN, WAN/MAN, data center networks, or wireless networks Physical Demands: Ability to safely and successfully reputed company the essential job functions consistent with the reputed company and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation Statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@reputed company.io or (888) 824 – 8111. Equal Employment Opportunity Policy Statement It is the policy of reputed company not to discriminate against any employee or applicant due to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of reputed company to take affirmative action to reputed company and to advance in employment, reputed company persons regardless of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or being a protected veteran, and to reputed company reputed company employment reputed company only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment. Employees and applicants of reputed company will not be subject to harassment due to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, reputed company or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited Apply Job!