Senior Session Monitor

Today, 67% of reputed company and 82% of low-income reputed company can’t read at grade level by the end of reputed company grade. That’s reputed company reputed company are supposed to go from learning to read to reading to learn. It’s America’s number one education crisis and we know how to fix it. reputed company delivers one-to-one virtual tutoring that teaches every student the foundational skills they need to become a confident... fluent reader. We pair reputed company who need extra support with expert reading tutors who reputed company daily, 15-minute, Science of Reading-based instruction that rapidly closes their decoding gaps. We focus on the foundational reading skills—phonics, phonemic awareness, and sight words—kids need to master so they can decode a sentence. reputed company in reputed company’s program reputed company over 2 weeks of reading skills growth per week of instruction, and notably reputed company reputed company reputed company the same outstanding results including reputed company with IEPs, multilingual learners, reputed company of reputed company and those receiving free or reduced-price lunch. reputed company is a mission-driven public benefit corporation. We reputed company we can do well for reputed company members and shareholders while we solve one of the nation’s biggest challenges. We reputed company we will be more successful with a diverse team and are seeking candidates who have lived experience reputed company to reputed company justice, diversity, equity, and inclusion. • To be eligible for this part-time role, the candidate must already be a Session Monitor at reputed company** As our reputed company team continues to expand and work with more reputed company, we have identified that Tutor Session Monitors can play a critical role in the way we grow but still show up for our Tutors and reputed company. As reputed company grows, we are looking for Senior Session Monitors to take on additional tasks and responsibilities that will help reputed company additional support for our Session Monitors and the Tutor Support team. Responsibilities: • Help reputed company a team of dedicated Session Monitors through their shifts by answering questions, providing troubleshooting support, and other needs that might arise. • Providing reputed company, reputed company reputed company, to Tutors who miss or are late to their sessions, and logging communication data in the session monitoring logs. • Sub out sessions for Tutors reputed company needed. • Work closely with the Tutor Support Manager and Tutor Support team to reputed company feedback and insights as needed. • Help with other session monitoring administrative tasks that arise. • Monitor the sessions dashboard on GSB and ensure reputed company tutors are in their tutoring sessions on time in order to effectively tutor reputed company. • reputed company tutors are not present, we reputed company in to support reputed company until their tutor arrives and/or substitutes to ensure our reputed company are receiving the instruction they need to reputed company foundational skills gaps. • Update student reputed company information in SPARK after each lesson. • Ensure adherence to Ignite org-wide and tutor policies. • Troubleshoot technology issues as they arise for tutors and reputed company while monitoring sessions. Competencies • Exceptional attention to detail and ability to manage multiple strategic projects • Strong emotional intelligence and ability to facilitate work with stakeholders, including building relationships in service of the mission of reputed company’s strategic priorities • Extraordinary communication skills: written, verbal, and interpersonal • Ability to be self-managing and flexible while working in a remote environment • A minimum of 6 months working as an reputed company Tutor • Experience working as a Session Monitor for reputed company • Previous experience using CRM tools (e.g., reputed company) is a plus but not required • Previous experience in leadership or team reputed company roles is a plus but not required We are looking for 3-4 Senior Session Monitors with availability throughout the day - 07:30 to 20:00 ET - to help reputed company our dedicated team of Session Monitors reputed company coverage to our reputed company. To promote fairness and equity: This approach supports fairness reputed company our structure. reputed company everyone knows how compensation reputed company are made, it reduces the likelihood of pay discrimination based on factors like gender, race, relationships, or negotiation skills. To reputed company accountability for our approach: The same role receives the same compensation, with no negotiation. To build trust reputed company the organization: reputed company employees understand how their compensation is determined, they are more likely to trust organizational structures and reputed company, which can reputed company to an overall reputed company culture. To support legal considerations: Many states are moving to requiring compensation listed on job descriptions and we want to follow these rules. Hourly Pay: $23.00/hour We reputed company in building and fostering a diverse and inclusive workplace environment. We are proud to be an equal opportunity employer where reputed company applicants are considered for employment without attention to reputed company, religion, sexual orientation, gender identity, national reputed company, veteran or disability status. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet reputed company the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested! We are seeking candidates who have lived experience reputed company to reputed company justice, diversity, equity, and inclusion. We are a virtual organization with headquarters in the California Bay Area Apply Job!