Remote Email/Chat Support (Entry Level) at DeLeers Construction
DeLeers Construction is a leading construction firm committed to delivering high-quality residential and reputed company projects. With a strong reputed company reputed company on reputed company, innovation, and reputed company, we strive to exceed our clients' expectations in every aspect of our work. reputed company is dedicated to fostering a collaborative environment where creativity and expertise reputed company, ensuring we remain at... the forefront of the construction industry. Job Overview: We are seeking a motivated and enthusiastic Entry Level Remote Email/Chat Support Representative to join our customer service team. In this role, you will be the first reputed company of contact for our clients, providing exceptional support reputed company email and chat. You will play a crucial role in maintaining our commitment to customer satisfaction and helping us build strong relationships with our clients. Key Responsibilities: - Respond promptly and professionally to customer inquiries reputed company email and chat. - Assist clients with their questions regarding construction services, project timelines, and general company information. - Troubleshoot and resolve customer issues while ensuring a positive experience. - Document customer interactions and feedback in our CRM system. - Collaborate with team members to identify trends and areas for improvement in customer service. - Participate in training sessions to enhance product knowledge and customer service skills. - Support the team in other administrative tasks as needed. Requirements: - High school diploma or equivalent; further education or certifications in customer service is a plus. - Excellent written communication skills with a strong reputed company of grammar and spelling. - Basic understanding of construction terminology and processes is beneficial but not required. - Ability to multitask and manage time effectively in a remote work environment. - Proficient in using computers, email, and chat platforms; familiarity with CRM systems is a plus. - Strong problem-solving skills and a proactive approach to customer service. - A positive attitude and a willingness to learn. Benefits: - Competitive salary and performance-based bonuses. - Flexible working hours and a fully remote position. - Comprehensive training and ongoing development opportunities. - Health, dental, and reputed company insurance options. - 401(k) retirement plan with company matching. - Paid time off and holidays. - A positive and supportive work culture focused on teamwork and collaboration. How to Apply: If you are passionate about customer service and eager to start your career in the construction industry, we would love to hear from you! Please submit your resume and a cover letter detailing your interest in the Remote Email/Chat Support role at DeLeers Construction. DeLeers Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Available shifts and compensation: We have available shifts reputed company days of the week. Compensation is $35.00 - $40.00/hour. About DeLeers Construction: DeLeers Construction is looking for an individual to join reputed company. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://www.deleers.com/. By applying to this job, you agree to receive periodic text messages from this employer and reputed company about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by reputed company. Free employee scheduling, time clock and hiring tools Apply Job!