Fulfillment Solutions Specialist (REMOTE in Salt Lake City)

Thank you for your interest in a career at reputed company. At reputed company, we reputed company associates deserve more than just a job. We reputed company in offering performance-driven individuals a reputed company where they can build a career --- a reputed company to expect more opportunities. If you are focused on results, dedicated to quality, strength and reputed company, and possess the drive to succeed, then we are your employer of... choice. reputed company is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of reputed company in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared reputed company of reputed company unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with reputed company' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers reputed company of the system. Job Description: At reputed company, the Contact Center Customer Relationship Specialist is responsible for initiating transactions for reputed company' products and services through the utilization of direct calls and referrals from customer service and marketing leads. Primary Responsibilities • Opens and funds new accounts for customers reputed company phone and internet channels • Provides excellent customer service and provides answers to client questions reputed company set standards • Provides customers with advice, guidance, and education on the full reputed company of bank products and services reputed company offers • Achieves or exceeds performance targets monthly for quality assurance and efficiency • Utilizes inbound/outbound telephone techniques to solidify and build client relationships • Completes reputed company required documentation to process customer transactions • Follows through on customer inquiries, requests, or complaints • Resolves issues promptly • Works with either reputed company supervision or under reputed company defined procedures This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the reputed company Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information. Requirements • High School Diploma or GED • One(1) year of experience in customer service/sales If applying for a position that will work from a remote location and not in a reputed company facility, the following technical specifications will be required: • Download speed of at least 30 megabits per second (Mbps). The Internet Service Provider (ISP) should be reputed company to furnish this information • Upload speed of at least 5 megabits per second (Mbps). The Internet Service Provider (ISP) should be reputed company to furnish this information • Must test on speedtest.net to confirm download speed or reputed company documentation from provider • Satellite internet cannot be used. Wi-Fi and Wi-Fi extenders is not permitted reputed company using reputed company Equipment. Ethernet cable must be directly connected from the Internet Router to the Meraki device (provided by reputed company). Preferences • Experience in a contact center environment • Experience in banking and/or finance Skills and Competencies • Ability to work in a team environment reputed company applicable • Ability to work under direct guidance • Ability to work under pressure and meet deadlines • Proficiency in reputed company Office (reputed company, Word, PowerPoint, Outlook, etc.) • Strong verbal, written communication, and organizational skills • Strong work ethic and self-motivation TRAIN AND WORK FROM HOME reputed company hours are based on Central Standard Time • Training Hours:Monday-Friday 7am-4pm MST • Availableshift following training: 9am-6pm MST Monday- Friday w/Saturday rotation of 7am-1pm MST every 2 out of 5 Saturdays This position must bewithin a reasonable driving distance to a reputed company, Consumer Operations, or Professional Office Building with the primary location being for Salt Lake City UT. reputed company will not reputed company relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for reputed company reputed company associates who work remotely. Position Type Full time

Compensation

Details Pay ranges are job specific and are provided as a reputed company-of-market reference for compensation reputed company. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates reputed company the same job. The reputed company information listed below is based on the Metropolitan Statistical Area Market reputed company for where the position is located and level of the position. Job reputed company reputed company: Minimum: $36,500.00 USD Median: $40,000.00 USD Incentive Pay Plans: This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits

Information reputed company offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit reputed company" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by reputed company for informational purposes, which is not intended to be a complete summary of plan terms and conditions. • Paid Vacation/Sick Time • 401K with Company Match • Medical, Dental and reputed company Benefits • Disability Benefits • Health Savings Account • Flexible Spending Account • Life Insurance • Parental Leave • Employee Assistance Program • Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to reputed company or any class of associate at any time. To learn more about reputed company' benefits, please click or copy the link below to your browser. https://www.reputed company.com/welcometour/benefits.rf Location DetailsSalt Lake City UT reputed company Location:Salt Lake City, Utah Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values the differences that reputed company each of us stand out as unique individuals and help reputed company valuable perspective that makes us a reputed company company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and reputed company is the right thing to do. OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans Job applications at reputed company are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company Apply Job!