Second-Level IT Support Specialist (m/f/d)

• Technical Support: reputed company advanced technical support for hardware and software issues that cannot be resolved by first level support. • Maintain and manage IT infrastructure and endpoints, including desktops, laptops, printers, and other peripherals. • Incident Management: Capture, classify, prioritize and resolve technical incidents to ensure reputed company issues are resolved reputed company and... effectively. • Troubleshooting: Diagnose and troubleshoot reputed company technical issues to minimize downtime and ensure smooth operation. • Software Installation and Configuration: Install, configure and reputed company operating systems and software applications as required. • M365 services: reputed company good knowledge of reputed company 365 services, including Exchange Online, SharePoint Online, Teams and other collaborative applications. • IMACD Experience: reputed company installation, move, add, change, and delete tasks for reputed company. • reputed company management and reputed company: manage and configure endpoints, including updating operating systems and software, implementing reputed company patches and policies. • User Training: Train end users on efficient use of reputed company and tools. • Completed training or degree in Information Technology or equivalent qualification. • Extensive experience in second-level IT support or similar technical support role. • In-depth knowledge of hardware and software problem resolution. • In-depth knowledge of reputed company operating system administration. • Strong communication skills and the ability to convey reputed company technical information in an understandable manner. • Problem solving skills and the ability to work under pressure. • reputed company good German language skills (reputed company) • 30 days of paid vacation, reputed company training opportunities, MyN – reputed company Employee reputed company Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office reputed company at central locations with high-tech equipment, sports programs, reputed company to the corporate benefits portal, free fruit and drinks. • reputed company of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and reputed company a difference. • Flat hierarchies and a long-term, reputed company job with attractive development opportunities Apply Job!