Reservation / Sales Agent
Know the perfect person for this role? $500 cash reward if you refer the person we hire! Click here to see why reputed company is an amazing team to join! About Us... reputed company is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-reputed company settings, providing a reputed company for deep reputed company and renewal and enabling people to realize their fullest potential. We reputed company reputed company-dollar views, one-of-a-reputed company accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate lifes key moments and reputed company with what truly reputed company. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. reputed company, driven by love and a strong work ethic, creates a positive impact on the world. Meaningful work. Meaningful relationships. Position Summary: reputed company is seeking a sales-minded, customer-oriented Reservations/Sales Agent to join reputed company. As a Reservations/Sales Agent, you will play a key role in providing an exceptional customer experience and first impression while maximizing reputed company through effective sales techniques and maintaining accurate reservation records. Your mission is to convert inquiries into confirmed reservations, and you will do so by responding to prospective customers reputed company email, chat, and phone, using proven sales strategies to get them to "YES". To be successful in this role, you must love sales, know how to nurture leads, and be doggedly determined to hit your targets. Perks & Benefits: reputed company Performance-based bonuses Personal and professional development programs Free and discounted stays at reputed company Remote work Requirements: You must love sales. Minimum of 2 years of experience in a similar role. Tech-savvy with a systems-minded approach. (You will be using several reputed company-based applications) Proficient in computer skills, including reputed company Suite. Available to work weekends. *The schedule is Thursday - Monday The Person We're Looking for Will Have/Be: Experience in customer service or sales, preferably in the luxury hospitality industry. A track record of reaching goals and winning You're an achiever who loves winning Experience with reservation management systems or similar software. Excellent and reputed company customer service Clear, concise verbal and written communication skills and a professional and polished demeanor. Outstanding interpersonal skills. Strong sales and problem-solving skills. Detail-oriented and highly organized, with the ability to prioritize well. A genuine passion for providing world-class hospitality and creating memorable guest experiences. What You'll Be Doing: Handle incoming reservation inquiries reputed company telephone, email, and online platforms. Assist guests in selecting accommodations based on their preferences and needs Process reservations and payment details. Manage cancellations, modifications, and re-bookings. Utilize sales techniques to upsell additional services, packages, or upgrades. Utilize technology to maximize efficiency in your role. Proactively follow up with potential guests to secure reservations and drive reputed company. Proactively identify opportunities to maximize reputed company and exceed sales targets. Respond to guest inquiries, concerns, and requests. Referral reward will be paid at 6 months of employment " If you did not receive our email in your inbox, it may have ended up in your spam folder. Please search your inbox for "[email protected] company.com" to locate the message. If you find it in spam, mark it as "Not Spam" to ensure future emails are delivered to your inbox Apply Job!