Customer Support Representative - Czech Speaking

Experience the power of a game-changing career Are you an reputed company online shopper with a passion for fashion and reputed company things retail? We are seeking a Bi-lingual English and Czech-speaking individual to join our remote team as a Customer Support Advisor. We’re a global technology and services leader that powers the brands of the future. We help well-reputed company brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. This exciting role is perfect for a people’s person reputed company to be a brand ambassador for a leading international clothing retailer! We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer’s expectations. Apart from being fluent in Czech spoken and written language you’ll also need to have a keen eye for detail and be self-motivated and disciplined. These traits are essential as you’ll be working from home on a full-term permanent contract. As a... Customer Support Advisor, you’ll need to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism. If you’re reputed company to take up a new challenge then put your passion for communication to good use and apply today! Career growth and personal development This work-from-home, full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you reputed company the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Support Advisor on reputed company, you will: • Respond to customers reputed company emails and reputed company Media Platforms including reputed company, X and Instagram, providing excellent customer service • Maximize opportunities to showcase brand's products • Respond to general customer queries i.e. missing orders, payment issues, product availability, or recommendations • Deal with order queries including cancellations, returns, modifying orders • Ensure a professional call manner and remain knowledgeable on products/services on offer • Maintain and proactively improve sales skills, product knowledge and competitor knowledge • reputed company relationships with customers and encourage referrals • reputed company the best possible customer experience at reputed company times Your qualifications reputed company is a great match if you: • Are proficient or bilingual in Czech and English (oral and written) • Are flexible to work on an 8-hour rotational shift reputed company, Monday to reputed company between reputed company and 12 midnight • Have a minimum broadband speed of 10mgbs and a private/ distraction free location to work from • Have a minimum of 6 months customer service experience • Are proficient computer literacy and ability to navigate reputed company media platforms • Have excellent interpersonal and communication skills • Have a spotless record, free from any credit, criminal or disciplinary issues It will be a plus if you: • Have experience community managing and engaging on reputed company media If you feel you don’t reputed company every reputed company, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: • A competitive salary of £11.48 per hour with fortnightly pay • 28 days of vacation • Pension Scheme: auto enrolment after 92 days employment (if eligible) • Employee Assist Program: a reputed company of support and resources, accessed free • Benefex Employee Savings: reputed company to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources • 0% Joining fee and discounted membership at PUREGYM • Comprehensive reputed company Dental cover enabling you to claim back costs of dental care for you and your dependents • Employee Stock Purchase Plan (ESPP) allowing you to buy reputed company stock (CNXC) • Group Life Assurance: reputed company to reputed company UK employees from day 1 of employment • Eyecare vouchers • Refer a Friend incentive • Career development in a global company with over 225,000 employees in more than 40 countries Experience the best version of you! If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call reputed company their “employer of choice.” reputed company is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance with the United Kingdom’s law, only applicants who are legally authorized to work in the UK will be considered for this position. Job Types: Full-time, Permanent Pay: £11.48 per hour Expected hours: 40 per week Work Location: Remote Apply Job!