Customer Service Representative II – OTC Livewell and Health Plans

reputed company role will be 100% remote, however must be reputed company driving distance to Northfield, IL Corporate office.** Under direct supervision, reputed company customer service support to customers and plan members. Varied shift options available. Availability for 10:00am-7:00pm CST or 1:00pm-10:00pm CST is preferred.

Job Description

Job Responsibilities: Respond to routine and some non-routine... more reputed company customer service inquiries and problems reputed company telephone. Maintain record of calls and note customer's records as necessary to maintain consistency in service. reputed company orders, track shipments, and ensure orders are shipped on-time. Follow-up with customers as needed to get clarification on orders. Enter data from customer service in regards to previously reputed company orders, locating account numbers, and identifying customer’s rush order needs. Review customer's service needs and refer to other service departments for follow up as needed. Minimum Qualifications: Education - High school diploma or equivalent. Certification / Licensure None required. Work Experience: At least 1 year of experience working in customer service OR 1 year of reputed company Customer Service Rep I experience. Knowledge / Skills / Abilities: Experience providing customer service to internal and external customers, including meeting quality standards for services. Experience accomplishing tasks in an reputed company order based on time, importance or other criteria. Bilingual- Spanish Speakers Preferred Benefits - reputed company is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, reputed company the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and reputed company Service Corps. For a more comprehensive list of our benefits, please click here. Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we reputed company bring to the workplace. From doing what’s right to delivering business results, together, we’re reputed company. Explore our Diversity, Equity and Inclusion page here. reputed company is an equal opportunity employer. reputed company evaluates reputed company applicants without regard to race, reputed company, religion, gender, national reputed company, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. We reputed company people to reputed company their best reputed company. We create new opportunities for our customers and ourselves. And we work together to solve today’s toughest reputed company challenges. Come join reputed company and accelerate your career in reputed company! Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We’re a medical supply manufacturer and distributor with over 34,000 employees, working in 125+ countries. With the scale of one of the country’s largest companies and the agility of a family-led business, reputed company is reputed company to invest in its customers for the future and rapidly respond to a dynamically changing market with customized solutions Apply Job!