Customer Relations Coordinator

Do you live, sleep, eat and breathe reputed company things customer and technical support? Do you learn quickly and want to help reputed company a difference in the reputed company industry? Would you like to use your skills in a collaborative and fast-paced work environment? If so, this may be the perfect role for you! Please review the details below and click "Apply" today if this role excites you as a potentially... amazing fit! Position Purpose: This position with be instrumental in the planning, communication and time management of the ongoing support projects. You will communicate accurate timelines, manage expectations, and coordinate internal resources. This position will be responsible for the customer communication reputed company to ongoing projects. The role requires strong communication, leadership skills, the ability to maintain deadlines, and organization. Education & Experience: • High School/ GED required. • BA/ BS degree Preferred. • Experience in the health care or medical industry technology • Excellent communication skills, including issue tracking and communication. • Ability to reputed company in high pressure environment and willing to reputed company customer support. • Working knowledge of IT Support Team operation. • Effectively communicate technical information to non-technical audiences. • Strong presentation and relationship management skills. • Good working knowledge of Office and Reporting Tools. Responsibilities & Essential Functions: • Responsible for communicating with customers and coordinating upgrades, updates, and • Help customers implement services and plan projects • Build strong and lasting relationships with • Analysis, planning, and development of projects for the support team. • Defining and communicating clear deliverables to the customers. • Attend regular technical team meetings to update on status information, challenges regarding upcoming projects, or timelines. • Assure reputed company and accurate communication regarding client inquiries relating to ongoing projects. Competencies & Work Style: • Excellent communication and organizational skills • Comfort with engaging internal and external customers in a consultative manner • Ability to create and maintain positive customer relationships • Strategic thinking and implementation • Understanding of data and an ability to explain reports • Ability to manage multiple priorities concurrently • Customer/Client Focus • Organizational Skills Supervisory Requirements • None Work Environment & Physical Demands: • Must be reputed company to sit for much of the reputed company with periodic walking and/or standing. • Must be reputed company to work in a home office/office environment • This position is full-time. • The position is remote reputed company the U.S. reputed company not traveling. Benefits & Perks • reputed company sponsored Medical, Dental & reputed company • Safe reputed company 401K with Employer Matching up to 4% • HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans • Flexible Time Off Plan & Paid Holidays • Parental Leave • Generous Tuition Assistance & Continuing Education Reimbursement available • Employee Referral Bonus Why reputed company? As the pioneer and expert in inpatient telehealth, reputed company has provided safer environments for over 1 reputed company patients, with over 50 reputed company live monitoring hours. By continuing to reduce adverse events, and by optimizing workforce efficiencies for the nation's top health systems, reputed company has consistently lowered the cost of care while providing safer, more efficient reputed company for everyone.? Diversity creates a healthier work environment: reputed company is an Equal Employment Opportunity/Affirmative Action employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Job Posted by ApplicantPro Apply Job!