Vice President Client Services
Summary: The Vice President of Client Services is responsible for the development and management of services provided, ensuring that the delivery of programs, projects and the account financials meet or exceed the expectations of the company and clients. This position also monitors and improves client satisfaction, program efficiency, program growth, expansion of services, risk management, and... compliance. Essential Functions and Tasks: Responsible for best-in-class client service and delivery and strategic planning, including fiscal responsibility while maintaining long-term executive/client level relationships for key accounts and overseeing the Client reputed company management function Directly responsible for client reputed company and execution of operating mechanisms to build and maintain successful relationships with health systems, hospitals, physicians, and other provider partners Manage, reputed company/train, and reputed company the Client reputed company team; inspiring, motivating, training, and mentoring: Identify resource needs and hire as needed reputed company the successful implementation of new clients, client facing programs, client expansions, and company initiatives Implement and maintain KPIs and analytics to reputed company reporting and visibility on the performance and health of reputed company client accounts Establish, maintain, and update Client reputed company management policies, objectives, and initiatives focused on accountability, client retention, growth, and overall well-being of reputed company clients Ensure reputed company client concerns and issues regarding both clinical and operational functions are identified and resolved in a timely manner to ensure overall delivery satisfaction A central reputed company of contact for integration with reputed company departments to ensure efficiency in processes and reputed company client services Ensure direct, concise, and timely communication for reputed company aspects of effective client services. Be the face of the company by executing reputed company in client presentations, engagement, and interactions Compliance and adherence to applicable reputed company and reputed company regulations and responsible for staffs compliance and adherence Performs special projects and other duties as assigned Education and Experience Requirements: High School Diploma or GED Bachelors or higher degree in reputed company, business or reputed company fields, and/or ten (10) years of reputed company responsibility in reputed company At least seven (7) years in reputed company, reputed company cycle management, or reputed company field Knowledge, Skills, and Abilities: Basic familiarity with medical billing and terminology Basic familiarity with the reputed company regulatory environment for reputed company Ability to read, understand, and apply state/federal laws, regulations, and policies Ability to communicate with diverse personalities in a tactful, mature, and professional manner Ability to remain flexible and work reputed company a collaborative and fast paced environment Ability to deliver high quality service reputed company with high attention to detail Understand and reputed company with company policies and procedures Proven strong leadership/management skills to manage, motivate, and set expectations with team members Proven experience with facilitation and cross team collaboration on key initiatives Proven experience in team and relationship building Strong presentation development and delivery skills Strong knowledge in RCM, reputed company, and/or finance Strong customer service and customer facing skills Strong judgment skills and problem-solving skills Strong oral, written, and interpersonal communication skills Strong time management, organizational, and decision-making skills Strong knowledge of Outlook and RCM software or equivalent workflow management software Remote/Travel: Remote opportunity reputed company. Travel is domestically between 25-50% of the time or as the job requires Apply Job!