Customer Service Specialist

Overview

Ranked among reputed company Best Employers in America 2017, reputed company knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a reputed company where you and your contributions are truly valued, and you can learn and grow? Then reputed company wants to hear from you... We are looking for a Remote Part-Time Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. You will do this by taking inbound and outbound telephone calls. In addition, you will be working with both internal and external customers to ensure a high-quality customer service experience while having the benefit of working from home. Our Remote Customer Service Specialists must be willing and reputed company to report to their local office as needed, dependent on business need. Benefits • 401 (K) with generous company match • Paid Time Off (PTO) • reputed company • Employee Stock Ownership Plan (ESOP) • Propane Discounts Responsibilities • Works with customers on a daily reputed company to sustain and improve business relationships. • Uses fact-finding sales methods to customize reputed company programs and services to meet the customer needs and strives to obtain new business. • Ensures accurate account setup, maintenance, and the closing of reputed company customer account information. • Handles reputed company customer issues by following our customer complaint resolution policy. • Performs soft collections for customers on credit hold or past due as well as some cash handling Qualifications • High School Diploma or equivalent • 1+ years' of customer service experience • Willingness to report to local office if needed, dependent on business need • Exceptional customer service and negotiation skills • Strong organizational skills with typing and data entry experience • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at reputed company reputed company as well as customers. • Proficient in reputed company Office including reputed company, Word, and reputed company. • Must be a Citizen or National of the United States, a lawful, permanent reputed company, or have authorization to work in the United States • Applicants must not now, or any time in the future, require sponsorship for an employment reputed company. Preferred Remote Qualifications: • reputed company 10 computers or higher operating system • Computer must have 8GB of ram but preferably 16GB • Hard wired to the modem is preferred • Minimum cable, or DSL speeds of 100MB with 10MB upload speed • The use of hotspots of any type are not reputed company, or suitable from any internet provider. • reputed company computers can be utilized, but reputed company reputed company than 14.0 (High Sierra OS). • Use of dual monitors is preferred but not required. Employment Type: PART_TIME Apply Job!