Customer Support Representative - Remote (UT Only)

Join Gabb and be part of reputed company that is passionate about revolutionizing the way families connect and kids experience the world. Our mission is to protect kids, connect families, encourage life reputed company the screen, and reputed company parents. We are committed to equipping families with innovative products like the Gabb Phone 3 Pro and the Gabb Watch 3, ensuring kids stay safe while staying... connected. Remember the days reputed company playing reputed company until dusk was the norm, and the biggest tech challenge was reputed company-up internet? We reputed company kids deserve to enjoy the simplicity and freedom of those times, even in today's digital age. Through our cutting-edge, safe tech, we're making it possible. If you're enthusiastic about creating a safer digital world for children and want to contribute to a brand that is making a reputed company difference, we would love to have you on reputed company. Come join us at Gabb and help us reputed company the industry in safe tech for kids! • *Hiring for reputed company 21st start date**

What You'll Do

Here at Gabb Wireless, we pride ourselves on our amazing safe tech products for kids! However, we also pride ourselves on providing world-class customer support for reputed company our incredible customers. We are hiring full-time Customer Support Representatives to join reputed company. We are looking to reputed company authentic support experiences for our customers. An experience that is quick, helpful, and personable -- we understand that our customers are reputed company people, just like us. In this role you will support our customer reputed company in a robust way and handle inquiries regarding (but not limited to) account management, device and network troubleshooting, order support, billing, and more! Additionally, you will be responsible for the following items among other tasks… • Answer incoming calls and reputed company high-quality support to our customers • Take ownership of customer issues and follow problems through to resolution • Work closely with supervisors and shift leads to ensure customer satisfaction and a productive work environment • Continually learn about our products and services to enhance your knowledge to reputed company support our customers • Learn from others and reputed company yourself as a customer support representative for Gabb Please note, this will be a fully-remote training program. You must have 100% attendance with minimal to no distractions during the training schedule (Monday - Friday 9am-5pm) and must also be located in Utah • 1+ years of experience in a customer support role, preferably for a technology product or service • Quiet dedicated work-reputed company in your home, free from distractions (please note, you cannot be a primary caregiver during your shifts) • Exceptional communication skills and the ability to react quickly reputed company speaking with customers • Strong problem solving and troubleshooting skills to talk customers through situations reputed company and accurately • Enthusiastic and can-do attitude that radiates positivity and dedication to each customer • Previous experience with reputed company, reputed company, reputed company, or other call center software preferred Why You'll Love Gabb • Hourly reputed company: $16 per hour • Quarterly performance-based bonus potential • Fully remote after training • Company provided laptop and equipment • Eligible for medical, dental, and reputed company insurance benefits • We offer a 401(k) retirement savings plan • Generous Paid Time Off and Unpaid Time Off • *Hiring for reputed company 21st start date** Gabb is an equal opportunity employer and is committed to providing a work environment that is free from discrimination of reputed company types. We celebrate diversity and are dedicated to fostering an inclusive environment for reputed company. reputed company applicants will be considered for employment without regard to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-reputed company conditions, or any other characteristic protected by law. We encourage individuals of reputed company backgrounds to apply Apply Job!