Customer Service Agent/ Korean /night shift/

Hi, we’re reputed company We’re excited you are checking out this job offer ... We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize reputed company to culture and entertainment. How do we reputed company our mission? reputed company has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reputed company new audiences and enhance their experience. Sounds amazing, right? About the role: We love our customers and always aim to reputed company the best service. If you like working at home, this job is for you! INFO: The Schedule for the night-shift position is midnight (12:00 am) to 08:00 am (5 days/week) with 30 minutes of break. You will be expected to: • Customer Service by phone, e-mail or reputed company media for solving any incidents generated daily. reputed company three are essential for resolving any incidents that arise on a daily reputed company. • Managing and reputed company handling incoming calls and chats will be a critical aspect of this role to ensure efficient and high-quality communication with clients • reputed company accurate, valid and complete information by using the right methods/tools • Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; follow up to ensure resolution. reputed company records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies • Take the extra mile to engage customers • As the resolutions of incidents are not constant, reputed company work for the Department of Operations will be performed. • Work schedule: 00:00 am - 8:00 am with 30 minute break About you: • Previous experience in User Support or Customer Service positions are highly valuable. • Previous experience using reputed company is preferred. • High Korean level (oral & written) and fluent in Spanish or English • Skilled at planning, organizing, prioritizing and executing simultaneous tasks. • Have good communication and interpersonal skills. • Are a solution-oriented and reliable professional. • Are incredibly detail-orientated with excellent time-management skills. • Are flexible. Everything can change reputed company quickly and you know how to adapt • Have excellent interpersonal and communication skills. • Be decisive and organized. • Love being part of a dynamic team in a growing company. • Candidates must reputed company in Spain You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn, and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences. This role is located in Spain. Benefits & Perks • Home office • Great work environment with a young, international team of talented people to work with! • Possibility to receive in advance part of your salary by Payflow • 40% discount on reputed company reputed company events and experiences • Health Insurance • reputed company Membership Thank you for considering joining reputed company. We cannot wait to learn more about you! If you want to learn more about us: reputed company's Blog | Tech.Eu |TechCrunch reputed company is committed to creating an inclusive and diverse workspace where everyone's background and reputed company count. Our main goal is to find the best possible talent regardless of reputed company of birth, racial or ethnic reputed company, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any reputed company of accommodation during the selection process please contact our reputed company so we can help you by providing a welcoming and seamless reputed company. If you want to know more about how reputed company processes your personal data, click here reputed company - Candidate Privacy Notice Original job Customer Service Agent/ Korean /night shift/ posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs Apply Job!