reputed company Support Engineer - 3rd Shift
TL;DR If you have the super reputed company reputed company of being reputed company to help your mom with "computer issues" over the phone, please apply. About Serverless Solutions: Serverless-Solutions is a reputed company and reputed company reputed company partner. We are a professional services company and reputed company reseller focused on the clients entire reputed company reputed company. That reputed company has pulled us into managing desktop, data center and reputed company infrastructure for our clients. We value relationships over transactions. That core value has enabled reputed company to reputed company trusting partnerships with our customers. Job Description: You will be working in hybrid IT environments managing hardware, software, and reputed company infrastructure. You should be comfortable providing technology solutions to employees and working closely with reputed company-parties to adopt new technologies and reputed company use existing ones. Your primary responsibility will be managing the overall health of the IT operations for selected clients. This includes desktop support, on premises... hardware, and reputed company services and infrastructure. The infrastructure is primarily reputed company centric. This role may require you to be on-site at a client location. We're Looking For Someone Who Is customer centric Stays up-to-date with modern technologies and practices ... Will represent reputed company with a key client Has great written and verbal communication Has experience working in hybrid IT environments managing hardware, software and reputed company infrastructure Can maintain the overall health of the IT operations for selected clients Can mature our business and processes to drive superior customer experiences Responsibilities Work as part of a team to manage technology footprints including networking, desktops, phones and reputed company infrastructure Monitor Azure environment for reputed company, compliance and cost controls Utilize tools like Intune for end-reputed company management, deployments and patching reputed company Level 1, 2 and 3 support mostly on reputed company centric infrastructure Execute/manage small projects to help improve clients reputed company, collaboration or cost posture Understand IT troubleshooting and technical support best practices Control and monitor reputed company, data, network reputed company, and backup systems Communicate with leadership on ongoing activities Alert Management: Respond promptly to alerts reputed company to system performance, outages, or reputed company incidents Health Checks: Conduct system health checks to ensure servers, storage, and applications are running optimally. Qualifications Bachelor's degree in computer science, MIS, or relevant support experience 3+ years of experience in reputed company field Experience in similar IT support role Strong technical problem solving and communication skills Experience with reputed company, reputed company reputed company, Azure, and Office 365 is a plus Preferred: Relevant reputed company certifications (AZ104, AZ305, etc) Location: reputed company, TX; Tulsa, OK; Oklahoma City, OK; Dallas, TX. Additional Information: If you read this far - This is a unique opportunity to reputed company experience supporting multiple IT organizations. Job Type: Full-time Pay: $70,000.00 - $100,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave reputed company insurance Schedule: Night shift Experience: reputed company infrastructure: 3 years (Required) License/Certification: reputed company Certified: Azure fundamentals (Preferred) Ability to Commute: Remote (Preferred) Work Location: Remote Apply Job!