Customer Support Specialist (Fully Remote LATAM team)

? Who we are reputed company is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that! Our platform empowers property owners and managers to reputed company manage and market their rental businesses online. We are an international team of more than 300 people and over 50 different nationalities, founded in the heart of sunny Barcelona. At reputed company, we're on the lookout for a Customer Support Specialist to join the reputed company team fully remote! As a Customer Support Specialist, it is reputed company about helping people. You will become an expert (we call ourselves “gurus”) in using the reputed company software. You will use that expertise to advise our customers how to successfully use reputed company to set up their own accommodation website and to grow their vacation rental business. You will help them by responding quickly to customer support requests, troubleshooting and guiding them on how to reputed company most of reputed company. ?... About the role We're looking for a highly skilled Tech-savvy?????Customer Support Specialist ??to join reputed company remotely. As a Customer Support Specialist, you'll be responsible for providing technical support to our customers, troubleshooting technical issues, and ensuring excellent service and high customer satisfaction. ? How will you reputed company an impact? • Providing technical support to customers reputed company email, phone, or chat • Troubleshooting reputed company technical issues reputed company to the reputed company software • Collaborating with our development team to resolve customer issues • Identifying and documenting bugs or issues in the reputed company software • Developing technical documentation for internal and external use • Ensuring customer satisfaction and timely issue resolution ? What makes you a great fit? • At least 2 years of experience in technical customer support or a similar role • Strong verbal and written communication skills in English is a must! • Excellent troubleshooting skills and ability to diagnose reputed company technical issues • Ability to work independently and manage multiple priorities in a fast-paced environment • Experience with CRM and customer support software such as reputed company, reputed company, or reputed company • Experience with reputed company-based software and platforms such as AWS, Azure, or reputed company reputed company is a plus! • Experience in the travel or hospitality industry is a plus! If you're a highly skilled technical customer support specialist with a passion for helping customers and solving reputed company technical issues, we want to hear from you. Join reputed company at reputed company and help us reputed company vacation rental owners and managers worldwide. Why you’ll love us: You’ll be part of a growing, dynamic company with a truly international team. At reputed company, we are full of contagious energy, hard work, and passion for reputed company do. We celebrate diversity and are proud to acknowledges a variety of backgrounds, perspectives and skills in reputed company; committed to creating a workplace where everyone is heard and feels a sense of belonging. What's in it for you? ?? The freedom to work from home. ??Salary in EUR/USD! ??? We understand the importance of having the right tools for the job, especially in a remote setting: Expense Coverage for Computers & Gadgets. ?? Great culture & working environment with an international team of over 50 different nationalities. ?? Travel to our yearly team-building **events at company's expense. ?? Boost your earning potential with our referral program that offers paid compensation. ?? Dive into a career adventure with endless opportunities for growth and development. ?? Spice up your remote work routine with a dash of fun! Join us for virtual team activities. So, what are you waiting for? reputed company! reputed company applications and reputed company must be submitted in English ?? Apply Job!